Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Erin Clinch on (08) 6551 1831 or via email at erin.clinch@dohw.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

This role is responsible for leading and managing the systems, processes, and support services that underpin state-wide building maintenance contracts, ensuring the efficient handling of high-volume transactions, seamless supplier invoice processing, and client cost recovery. You will oversee maintenance works management and information systems, plan, lead, and manage improvement initiatives, with accountability for identifying inefficiencies, designing targeted improvements, and delivering change projects that enhance compliance, streamline processes, and optimise operational performance.

The position plays a key role in maintaining data integrity, ensuring compliance with policies and government requirements. It also provides strategic and operational support, leveraging data-driven insights to inform decision-making and improve operational efficiency. You will plan and direct contract support functions, and provide insights into policy effectiveness. Additionally, the role involves leading staff, supporting organisational objectives through values-led behaviours, and undertaking special projects as required.

About You:

You are a proactive and detail-oriented leader with strong experience in managing high-volume, low-value transactional environments, ideally within building maintenance, facilities management, or a similar operational setting. You bring a proven ability to design and improve systems, processes, and procedures that drive efficiency, accuracy, and compliance at scale. With sound financial acumen, you are comfortable overseeing invoice processing, cost recovery activities, budgeting support, and business reporting.

You are known for your ability to maintain data integrity, provide effective training to staff, and lead and deliver practical solutions to operational challenges. A confident communicator, you build strong relationships across diverse stakeholders and serve as a trusted point of contact for resolving complex day-to-day business issues. Above all, you demonstrate strong leadership behaviours, a commitment to continuous improvement, and alignment with organisational values.

This position operates in the context of Leading Others. This means that you will motivate and enable others to deliver high quality work. You will balance time between doing the work and coaching, guiding and developing others. This requires a significant shift in thinking from ‘doing’ to supporting others to ‘do good work’; and consideration of present and future needs when allocating time to the team and projects you lead. You will articulate how work is to be done, providing clear direction and feedback. 

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences, and key achievements, including the contact details of two professional referees (with one being your current or most recent supervisor).

1. Cover letter of two (2) pages or less, outlining how you meet the essential requirements of the role in the context of the detail in the About the Role section of the job advertisement.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Erin Clinch on (08) 6551 1831 or erin.clinch@dohw.wa.gov.au for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact us by calling (08) 6557 8111 (select option 1) or email recruitment@dohw.wa.gov.au, quoting the reference number VCID03377 for support.

Currently there is one (1) permanent full-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next eighteen (18) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.