This is a permanent full-time position commencing Term 3, 2026
The Role
The Student Support Coordinator is an integral role in the School of Isolated and Distance Education’s (SIDE’s) Referrals team, working closely with SIDE Regional Coordinators, Learning Area leaders and the School Psychology team to strengthen coordination practices and build staff capacity across the school. The Referrals program supports students with severe physical and mental health challenges and pregnant students wanting to continue their schooling in a highly supportive online environment.
This role supports the development of best practice in providing continuity of schooling for severely ill or pregnant students, while ensuring compliance with relevant policies and procedures. The successful applicant should contribute to sophisticated workflows used to monitor students’ academic progress and risk profiles. Mentoring, consultation and guidance around case management would be provided to support Regional and Referrals Coordinators in responding to complex student needs.
The successful applicant should be able to work effectively within a large and complex staffing profile, engaged in providing highly effective direction and support for parents, staff and students. The successful applicant should display leadership within whole school initiatives, particularly in the Referrals Program. Through these responsibilities, the coordinator should help strengthen a positive, inclusive and supportive school culture for students and families dealing with severe and complex health issues.
A significant component of the role involves leadership in case management. The Student Support Coordinator would collaborate closely with the Referrals Coordinator, School Psychology Team, Partner School Case Managers and the SIDE Deputy Principal, School and Student Services to support coordinated and effective case management processes. The coordinator would actively assist Learning Area leaders in planning processes for students and should provide guidance on appropriate referrals to external agencies where additional support may be required. The successful applicant plays an important role in managing crisis, to ensure coordinated, timely and supportive responses to critical incidents involving students.
The successful applicant will ideally have considerable knowledge and understanding of the delivery of pastoral care, alternative support agencies and pathways, education programs and/or behaviour/risk management planning. Strong interpersonal and communication skills are highly desirable to succeed in this role.
School of Isolated And Distance Education
SIDE is the main centre for Kindergarten to Year 12 distance education and online learning. It provides quality education for students who for various reasons cannot attend classes in a mainstream school.
SIDE offers the same education opportunities and support as most primary and secondary schools, including support for students with disabilities, students with learning difficulties and gifted and talented students. A feature of the student experience at SIDE is the support from teachers in all years, and our secondary student services team. We have a broad range of Year 11 and 12 courses, catering for all post-school destinations, including university, TAFE, private providers and employment.
Find out more about our school by visiting www.side.wa.edu.au or Schools Online
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Nigel Wakefield, Deputy Principal on 0407 981 958 or Nigel.wakefield@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
- possess a Tertiary qualification in the Social or Behavioural Science area
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
- Well-developed oral and written communication and interpersonal skills that demonstrate an ability to establish and maintain effective working relationships, negotiate and resolve conflict.
- Demonstrated well developed organisational skills with the ability to prioritise tasks to meet deadlines and work autonomously and collaboratively within a team environment.
- Demonstrated well developed research, conceptual and analytical skills and experience in identifying problems and developing appropriate intervention strategies and support programs.
- Demonstrated skills and experience in working with individual or small groups of students who are experiencing difficulties.
- Demonstrated knowledge of the youth sector, particularly local organisations and services.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: SS/SS1042667
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 22 June 2026
