We are seeking to establish a pool of Network Support Officer for permanent and fixed term, full-time and part-time vacancies which may arise during the 2026 school year and up to the end of Term 3, 2026. Appointments may be offered at any time for vacancies that commence during this period.
At Ridge View Secondary College (SC), quality teaching and learning outcomes are at the forefront of all decision-making. All physical, human and financial resources have been prioritised to achieve the best outcomes for students. Through the high expectations and standards for teaching, students of all interests and abilities are guided towards their individual goals and encouraged to explore their potential.
Find out more about our school by visiting Ridge View Secondary College or Schools Online.
The Role
The suitable applicants would support the effective operation of the school’s Information Technology (IT) environment by maintaining network systems, ensuring compliance with Departmental asset management and security standards, and providing informed technical advice to staff. The role includes researching and implementing system enhancements, delivering technical support and training to all users, and maintaining the security and integrity of educational and administrative data.
The suitable applicants would work collaboratively with the Department of Education’s Information and Communication Technology (ICT) Support team to resolve hardware, software, and network issues, and will contribute to broader support networks to improve system reliability and user experience. Responsibilities also include the installation, troubleshooting, and ongoing maintenance of IT equipment across Ridge View SC and up to two local primary schools, under the direction of the ICT Manager.
The ideal applicants would display strong communication skills, problem‑solving ability, initiative in researching solutions, and the capacity to work effectively within a team. Flexibility, professionalism, and a commitment to ongoing personal and professional growth are important. We are seeking highly organised, solutions‑focused individual's who contribute positively to the college community and embraces collaboration in a dynamic and growing school environment.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Tracey Hughes, Manager Corporate Services on (08) 9553 0700 or emailing Tracey.Hughes2@education.wa.edu.au.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV outlining your employment history and professional learning summary relevant to this position
- A statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated knowledge of network systems and platforms relevant to the operating environment.
- Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
- Demonstrated organisational skills, including the ability to plan and implement data security procedures.
- Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
- Demonstrated practical experience in developing and implementing user-training procedures.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS1031992
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 23 March 2026
