We currently have the following positions available, commencing ASAP:
- 3x permanent full-time positions
The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of its customers by providing value for money corporate services through skilled and motivated people. The BCS aims to deliver services within an environment of standardised systems and processes.
The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices.
The Role
The Payroll Operations Coordinator is accountable for leading and managing all aspects of payroll services to ensure timely, accurate, and compliant payments to all employees/stakeholders. The role drives strategic and operational governance, addresses complex challenges, and contributes to the department’s objectives through the delivery of high-quality payroll services aligned with legislative, regulatory, and industry standards.
If successful, you will lead and manage operational team activities to ensure timely and accurate delivery, compliance with industrial instruments, legislation, and Departmental policies and procedures. You will monitor, evaluate and report on the operational team’s performance against established key performance indicators to ensure operational efficiency and continuous service improvement. Additionally, you will prepare high level correspondence e.g. briefings, contentious issue briefing notes, ministerial responses, Director General correspondence and customer complaints relevant to the operational team’s responsibilities.
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
- Generous leave entitlements including annual, personal, long service and parental leave
- Professional development opportunities and study leave/assistance
- Access to salary packaging (in accordance with relevant industrial instruments)
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Sam Mastrolembo, Manager on (08) 9264 8763 or emailing Sam.Mastrolembo@education.wa.edu.au
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
- obtain or hold a current Working with Children Check.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
- A four (4) page statement addressing the following selection criteria as outlined in the attached JDF:
2. Demonstrated ability to lead operations and staff effectively ensuring accountability and delivering outcomes aligned with strategic objectives and a high level of customer service.
3. Demonstrated proven ability to evaluate information and leverage data-driven insights to inform operational goals and continuous improvement.
4. Demonstrated ability to thoroughly research and conceptualise information into clear and concise reports, correspondence, and discussions to justify or influence decisions
5. Strong collaborative capabilities, with a proven track record of working with management and key stakeholders to initiate change and implement initiatives.
6. Demonstrated project management expertise, including planning, monitoring, risk management, and successful delivery of activities and projects within strict timelines
Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE999913
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Tuesday, 3 March 2026.
