We are seeking to establish a pool of Network Support Officers for permanent and fixed term, full-time and part-time vacancies which may arise during the 2026 school year. Appointments may be offered at any time for vacancies that commence during this period.
Lynwood Senior High School (SHS) is an inclusive and vibrant learning community committed to providing a high-quality education that prepares students for a successful future. The school values respect, resilience, inclusion and personal best, and provides a wide range of academic and vocational programs designed to meet the diverse needs and aspirations of all students. The Technologies learning area plays an integral role in engaging students in creative, practical, and industry-relevant experiences that develop problem-solving and critical thinking skills.
Find out more about our school by visiting lynwood.wa.edu.au or Schools Online
The Role
The Network Support Officer is responsible for providing support, advice and issue resolution to staff and students. Ideally, the successful applicant will bring excellent knowledge of the computer network, programs and platforms to manage the day-to-day operations of Information and Communication Technology (ICT) devices, with a strong focus on engaging directly with users and prioritising face-to-face communication.
The successful applicant will ideally have experience with using an internal ticketing system to track and resolve issues, while demonstrating a customer-first approach in their interactions. Applicants who can analyse network and system performance and propose innovative solutions to maximise both educational and administrative outcomes are highly desired.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Jonathan Stanley, Manager Corporate Services on (08) 9354 0600 or emailing jonathan.stanley@education.wa.edu.au
During the school holidays, please contact Jonathan Stanley on 0484 256 050.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated knowledge of network systems and platforms relevant to the operating environment.
- Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
- Demonstrated organisational skills, including the ability to plan and implement data security procedures.
- Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
- Demonstrated practical experience in developing and implementing user-training procedures.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS1016073
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 19 January 2026
