Please be advised that as of Monday, 1st of December 2025 at 3:20pm the location of this position has been updated.
This is a 18 month fixed term, full-time position commencing January 2026 with possible extension
The Department’s Statewide Service Division delivers tiered, connected services and support to schools aligned with system strategies and priorities.
The division encompasses both school and system - facing service delivery models - providing services and support to schools to enable student achievement, with a focus on those students and schools that need it most, while also contributing to strategy and policy development.
As manager, Capability Support within the Service Design and Support directorate, you will inform and contribute to the directorate’s purpose of providing strategy, policy and program oversight and operational support to the division.
The Role
The Service Design and Support Directorate is seeking a highlighted motivated and skilled manager to lead the Capability Support branch within Statewide Services.
As Manager, you will lead a branch that contributes to the strategic planning, development and provision of educational technologies, online tools and services to support schools, teachers and students in WA public schools. The role includes leading the development, implementation and policy advice for online teaching and learning systems in schools, and for staff professional learning, managing processes for the production and publication of digital content, and providing strategic oversight and advice for the delivery of Statewide Services ICT systems.
The Manager, Capability Support will demonstrate:
- agility and innovation in leading diverse functions across the branch and directorate
- proven leadership in identifying and executing improvement opportunities
- strong communication and interpersonal skills to collaborate and influence stakeholders
- expertise in contemporary educational technologies, including staff development and student online safety.
The Manager, Capability Support will:
- lead your team to deliver high-quality support across schools and the system, maintaining strong relationships with the ICT division
- ensure consistent project management and risk assessment practices
- provide strategic advice and recommendations to optimise service delivery
- drive initiatives and projects aligned with Department priorities
- collaborate across teams to deliver a connected, coherent service model.
- analyse trends to identify areas for improvement.
As an effective leader, you will lead the branch operations in accordance with the Department’s strategic directions, policies and relevant legislation.
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered according to the Department’s Home Based Work Guidelines to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
- Generous leave entitlements including annual, personal, long service and parental leave
- Professional development opportunities and study leave/assistance
- Access to salary packaging (in accordance with relevant industrial instruments)
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Dene Cranwell, Director - Service Design and Support by telephoning (08) 6206 2063 or emailing Dene.Cranwell@education.wa.edu.au
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
- obtain or hold a current Working with Children Check
- complete the Department’s induction program within three months of commencement
- complete any training specific to this role required by Departmental policy
- complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to four (4) ages outlining your employment history and professional learning summary relevant to this position
- A four (4) age statement addressing the following selection criteria as outlined in the attached JDF:
- Implements and manages strategy
• Translates strategy into operational goals and creates a shared sense of purpose within the business unit.
• Engages others in the strategic direction of the work area, encourages their contributions and communicates expected outcomes.
• Considers the ramifications of a wide range of issues, anticipates priorities and develops long term plans for the work area.
• Understands objective, critical analysis and distils the core issues.
- Achieves results
• Evaluates performance and identifies critical success factors.
• Establishes clear plans and timeframes for task implementation and outlines specific activities.
• Strives to achieve and encourages others to do the same.
• Monitors progress and identifies risks that may affect outcomes and adjusts plans as required.
- Builds productive relationships
• Builds and sustain relationships with a network of key people internally and externally.
• Recognises shared agendas and works towards mutually beneficial outcomes.
• Brings people together and encourages input from key stakeholders.
- Exemplifies personal integrity and self-awareness
•Acts professionally and impartially at all times and operates within the boundaries of organisational processes and legal and public policy constraints.
• Take personal responsibility for meeting objectives and progressing work; and commits energy and drive to see that goals are achieved.
• Persist and focuses on achieving objectives even in difficult circumstances.
- Communicates and influences effectively
• Confidently presents information in a clear, concise and articulate manner and translates information for others.
• Approaches negotiations with a strong grasp of key issues, having prepared well in advance.
• Anticipates the position of the other party and adapts approach accordingly.
• Encourages the support of relevant stakeholders.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE1009906
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Thursday, 18 December 2025.
