Hello, are you… An innovator? A
problem solver? A team player? A customer focused thinker?
Committed to helping others? Interested in contributing to the
health of all Western Australians?
This is an exciting time for HSS and
we’re looking for adaptable, motivated, and resilient people to
join our growing team.
Before you read this job ad, please note, HSS
can make reasonable adjustments to allow you to fully participate
in the application and interview process. If this is relevant for
you, please refer to the contact details under the ‘Application and
Interview Support’ section of this job ad.
About HSS
As the Western Australian Government agency providing
shared services to the state’s public health system, we provide a
suite of financial, ICT, procurement and supply, and workforce
services to more than 65,000 employees across WA’s public health
services and hospitals.
Put simply, we work behind the scenes to
ensure the WA health system runs smoothly.
Whether you work in our corporate offices, at
our customers’ sites, or at our warehouses Boorda and Jindakoort
located in Jandakot - we are one united team of over 1,500
people.
Our vision is to provide great services to
our customers, be a valued partner, and support the
health of all Western Australians. We seek to achieve this by
delivering on our purpose of supporting our customers to provide
excellent health care.
Find out more about
us www.hss.health.wa.gov.au
Your new role
We are seeking an enthusiastic and suitably
experienced person for the role of Regional Liaison
Officer.
This is a Permanent Full Time or Fixed Term
Full Time appointment with the possibility of
extension(s).
As part of the Health Support
Services (HSS) Workforce and Organisational Development, NurseWest
Business Area, Regional Customer service officer is responsible
for:
Coordinate the provision of temporary nursing
and AIN personnel to regional health services. Support the
maintenance of a pool of appropriately qualified and available
staff to meet temporary staffing needs. Liaise & maintain effective
& on-going relationships with the tendered agencies. Maintain
effective and ongoing relationships with regional site Managers.
Ensure the NurseWest management is kept aware of all relevant
issues concerning the Regional Contract.
Please view the Job Description Form (JDF)
attached which provides a full statement of duties for the
position.
If you thrive in a fast paced, multifaceted
working environment, and are eager to contribute to our purpose of
supporting our customers to provide excellent health care, we would
love to hear from you.
Why join our
team
Be part of an organisation that enables you
to make a meaningful contribution and positively impact the
community in which we live.
We’re guided by five values in everything we
do at HSS – in the way we work, how we make decisions and the way
we behave:
- We put our customers at
the heart of what we do
- We value and care for
each other
- We promise, we own, we
do
- We will find a
way
- We make a difference
together
At HSS, we embrace diversity and believe that
our best services come from a workplace where varied perspectives
and experiences are welcomed and encouraged.
We are committed to creating an equitable and
diverse workforce and encourage applications from people with
disability, Aboriginal people, people from culturally diverse
backgrounds, members of our LGBTQIA+ community, women, youth and
mature age.
HSS is committed to growing our
Aboriginal workforce as part of WA Health Aboriginal Workforce
Policy. As a measure to achieve equality, Section 51 of the Equal
Opportunity Act 1984 applies to this position and Aboriginal and
Torres Strait Islander peoples are encouraged to apply.
WA Health engages staff in positions of trust
and responsibility. WA Health policies require applicants to
undertake a criminal records screening and integrity checking as
part of the appointment process. As well as undertaking a criminal
record screening and integrity checking, you may also be required
to undertake a working with children check (if required for the
role) and a pre-employment health assessment. We may ask referees
to comment on your integrity and past demonstration of ethical
behaviour. Please note that adverse information does not
necessarily disqualify an applicant but will be considered as part
of the appointment process.
Benefits of working with
HSS
In addition to a competitive salary, we offer
you a range of benefits, which may include:
- 12% employer contributed
superannuation into a fund of your choice.
- Access to generous salary
packaging arrangements
- Professional development
opportunities and study leave/assistance
- Flexible working and
leave arrangements
- Discounts with our
corporate partners
- Health and well-being
initiatives
- Employee Assistance
Program
- Other professional and
location-based allowances.
Want to know
more?
Please contact April Charman, Customer
Service Team Leader on 08 6375 2896 if you would like to discuss
more about the role and team you’ll be working with.
Are you ready to apply?
To be successful with your application, you
are required to:
- Have a valid working visa
(for fixed term appointments) or be an Australian citizen,
permanent resident, or have a visa to live and work
indefinitely in Australia (for permanent
appointments).
- Undertake a criminal
record screening, working with children check (if required for
the role), a pre-employment health assessment and integrity
check, as part of the appointment process. We may ask referees
to comment on your integrity and past demonstration of ethical
behaviour.
Application and interview
support
If you have any access needs that may require
adjustments to allow you to fully participate in the application
and interview process, please contact the HSS Work, Health and
Safety team.
If you are an Aboriginal person
who would like assistance with your application, please
contact Jobs
and Skills WA on 13 64 64.
How to apply
You’ve heard from us, now we’d like to hear from
you.
Submit your application online by clicking
the ‘Apply for Job’ button at the bottom of this page. You will
need to provide:
- a cover letter that
demonstrates you have the skills and experience we are looking
for (as outlined in the JDF), with particular focus on the
selection criteria (also outlined in the JDF);
- a comprehensive CV that
clearly shows your experience relevant to this role;
and
- the names and contact
details of two professional
referees. It is preferable for one of your referees to be your
current supervisor or manager.
Please allow plenty of time to submit your
application, as late, emailed and proforma applications will
not be accepted.
Submitting your
application
Your application must be submitted online by
Friday, 21st of November 2025. You must have a
current, valid email address to apply online and this email address
will be used by HSS to communicate with you.
If you experience difficulties while applying
online, please contact HSS on 13 44 77 (select option 2 from the
menu options) for immediate assistance during business
hours.
As the submission is system generated, any
submissions on, or after, 4:00pm cannot be
accepted.
Other information for applicants
Appointment to the pool(s) will be made on
your written application and may not require an
interview.
Appointments from the pools will be made on a
permanent or fixed term.
Suitable applicants will be
placed in a pool from which appointments may be made when similar
vacancies occur.
Appointments may be made from
this pool until 30/06/2026.
Thank you for considering a role with
HSS.
