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Business Support Officer
Branch: ICT Risk and Resource Planning
Division: ICT Governance and Planning
Salary: Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Work Type: Permanent - Full Time
FTE: 1.0
Location: East Perth
Closing Date: 2025-08-04 4:30 PM
Attachments: - PUBLISHED JDF - 00012100 - Business Support Officer - ICT Risk and Resource Planning - PS L3 - Aug 2021.pdf

This is a permanent full-time position commencing October 2025.

ICT Governance and Planning is the primary entry point to ICT for any new significant effort, project, planning or major change initiative.

Resource Planning is undertaken to ensure that ICT resource (including staff and equipment) contributions to projects and work are understood and reported on a regular basis. This fosters improved project delivery through optimum use of resources as well as enabling decisions concerning changes to work and other priorities to be properly resourced and the implications to be understood and managed.

The Role

If successful, you will provide essential support to the Coordinator, ICT Business Operations in managing divisional staffing requirements, ensuring alignment with the Public Sector Standards in Human Resource Management. Your responsibilities will include generating reports, maintaining accurate records and monitoring human resource management activities to support effective workforce planning. 

You will also coordinate job vacancies, including deployment, selection and appointment activities, ensuring all procedures are conducted efficiently and in compliance with relevant standards.

In your role as Business Support Officer, you will ensure adherence to government policies, procedures, guidelines, and legislation in the administration of procurement activities.   You will assist in managing the Division’s software register, overseeing software assignment and monitoring compliance.  Additionally, you will contribute to the development and implementation of procedures and guidelines for effective software asset management.

Professional Benefits

 We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

  • 12% employer contributed superannuation.
  • Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements.
  • Generous leave entitlements including annual, personal, long service and parental leave.
  • Professional development opportunities and study leave/assistance.
  • Access to salary packaging (in accordance with relevant industrial instruments).
  • Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Patricia Fay, Coordinator, ICT Business Operations on 0426 152 186 or patricia.fay@education.wa.edu.au

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start. 

 More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

 Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
  • A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:
    1. Demonstrated considerable experience in human resource management activities and knowledge of human resource policies, procedures and relevant legislation
    2. Demonstrated sound written, verbal and interpersonal skills, including the ability to liaise effectively with a wide range of individuals at all levels.
    3. Demonstrated initiative and sound organisational skills, including the ability to plan, prioritise and work with minimum supervision.
    4. Demonstrated skills and experience in purchasing and processing accounts for payment.
    5. Demonstrated experience in the use of computer software packages, including human resource management systems, asset tracking systems, spreadsheets and word processing.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: DOE979669

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 4 August 2025


Position Title
Business Support Officer

Agency
Department of Education
Salary
Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Location
East Perth
Unit/Division
ICT Governance and Planning
Branch
ICT Risk and Resource Planning
Work Type
Permanent - Full Time
Position No.
00012100
Closing Date
2025-08-04 4:30 PM
Position Title
Business Support Officer
Branch
ICT Risk and Resource Planning

Location
East Perth
Work Type
Permanent - Full Time
Position No.
00012100
Salary
Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Closing Date
2025-08-04 4:30 PM
Agency
Department of Education
Description

This is a permanent full-time position commencing October 2025.

ICT Governance and Planning is the primary entry point to ICT for any new significant effort, project, planning or major change initiative.

Resource Planning is undertaken to ensure that ICT resource (including staff and equipment) contributions to projects and work are understood and reported on a regular basis. This fosters improved project delivery through optimum use of resources as well as enabling decisions concerning changes to work and other priorities to be properly resourced and the implications to be understood and managed.

The Role

If successful, you will provide essential support to the Coordinator, ICT Business Operations in managing divisional staffing requirements, ensuring alignment with the Public Sector Standards in Human Resource Management. Your responsibilities will include generating reports, maintaining accurate records and monitoring human resource management activities to support effective workforce planning. 

You will also coordinate job vacancies, including deployment, selection and appointment activities, ensuring all procedures are conducted efficiently and in compliance with relevant standards.

In your role as Business Support Officer, you will ensure adherence to government policies, procedures, guidelines, and legislation in the administration of procurement activities.   You will assist in managing the Division’s software register, overseeing software assignment and monitoring compliance.  Additionally, you will contribute to the development and implementation of procedures and guidelines for effective software asset management.

Professional Benefits

 We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

  • 12% employer contributed superannuation.
  • Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements.
  • Generous leave entitlements including annual, personal, long service and parental leave.
  • Professional development opportunities and study leave/assistance.
  • Access to salary packaging (in accordance with relevant industrial instruments).
  • Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Patricia Fay, Coordinator, ICT Business Operations on 0426 152 186 or patricia.fay@education.wa.edu.au

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start. 

 More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

 Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
  • A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:
    1. Demonstrated considerable experience in human resource management activities and knowledge of human resource policies, procedures and relevant legislation
    2. Demonstrated sound written, verbal and interpersonal skills, including the ability to liaise effectively with a wide range of individuals at all levels.
    3. Demonstrated initiative and sound organisational skills, including the ability to plan, prioritise and work with minimum supervision.
    4. Demonstrated skills and experience in purchasing and processing accounts for payment.
    5. Demonstrated experience in the use of computer software packages, including human resource management systems, asset tracking systems, spreadsheets and word processing.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: DOE979669

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 4 August 2025

Attachments
- PUBLISHED JDF - 00012100 - Business Support Officer - ICT Risk and Resource Planning - PS L3 - Aug 2021.pdf


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