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Screening Case Management Officer
Branch: Personnel Screening
Division: Professional Standards and Conduct
Salary: Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Work Type: Permanent - Full Time
FTE: 1.0
Location: East Perth
Closing Date: 2025-07-16 4:30 PM
Attachments: - published jdf - generic - screening case management officer - personnel screening - ps l3 - jun 2025.pdf

There are two (2) permanent full-time position commencing as soon as possible

The Personnel Screening branch is an accredited agency endorsed by the Australian Criminal Intelligence Commission to access the National Police Checking Service. The branch ensures the probity of all employees through police check procedures and the review of relevant information.

This branch conducts all checks in relation to Australian criminal conviction history including spent convictions, for current and prospective employees, school board/council members, tertiary students undertaking a practicum in schools, as well as contractors and volunteers across the Department of Education.

Staff in Personnel Screening liaise with other agencies, including the Western Australian Police Force and the Australian Criminal Intelligence Commission in relation to obtaining criminal history information and the statement of material facts on individuals who have provided their consent for the criminal record check to be undertaken.

The Role

As the successful applicant you will provide a customer focused and efficient service to screening applicants, with face-to-face, telephone and email contact. You will maintain a working knowledge of the Department’s Criminal History Screening policy and procedures and apply that knowledge when responding to queries from schools, applicants, and other key stakeholders. You will assist applicants to complete the online screening application if required, and quality assure applications for criminal history screening to ensure online applications have been completed correctly.

In this role, you will ensure the branch’s Criminal Record Information System (CRIS) and the information provided by the Document Verification Service (DVS) are accurate and functioning correctly at all times. You will verify applicants’ identity in line with processes established in the Service Agreement between the Australian Criminal Intelligence Commission and the Department. As a Screening Case Management Officer, you will assess any criminal history identified and make recommendations to the Senior Consultant, Screening and the Manager, Screening. You will liaise with applicants with identified criminal history as an integral part of the case management approach.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

  • 12% employer contributed superannuation.
  • Generous leave entitlements including annual, personal, long service and parental leave.
  • Professional development opportunities and study leave/assistance.
  • Access to salary packaging (in accordance with relevant industrial instruments).
  • Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Ms Ashleigh Debowski, Senior Consultant, Screening on (08) 9264 4400 or by emailing Ashleigh.Debowski@education.wa.edu.au.

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • consent to a National Criminal History Check with the Department's Screening Unit. 

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

  • A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position.
  • A four (4) page statement addressing the following selection criteria as outlined in the attached JDF:
  1. Demonstrated knowledge of trends and issues relevant to criminal record checking.
  2. Demonstrated experience in delivering a high-quality customer-focused service, with an emphasis on a case-management approach.
  1. Demonstrated good organisational skills with ability to manage priorities, meet deadlines and work under pressure.
  2. Demonstrated experience in assisting customers with policy interpretation and application.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: DOE980069

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Wednesday, 16 July 2025        


Position Title
Screening Case Management Officer

Agency
Department of Education
Salary
Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Location
East Perth
Unit/Division
Professional Standards and Conduct
Branch
Personnel Screening
Work Type
Permanent - Full Time
Position No.
00039307
Closing Date
2025-07-16 4:30 PM
Position Title
Screening Case Management Officer
Branch
Personnel Screening

Location
East Perth
Work Type
Permanent - Full Time
Position No.
00039307
Salary
Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)
Closing Date
2025-07-16 4:30 PM
Agency
Department of Education
Description

There are two (2) permanent full-time position commencing as soon as possible

The Personnel Screening branch is an accredited agency endorsed by the Australian Criminal Intelligence Commission to access the National Police Checking Service. The branch ensures the probity of all employees through police check procedures and the review of relevant information.

This branch conducts all checks in relation to Australian criminal conviction history including spent convictions, for current and prospective employees, school board/council members, tertiary students undertaking a practicum in schools, as well as contractors and volunteers across the Department of Education.

Staff in Personnel Screening liaise with other agencies, including the Western Australian Police Force and the Australian Criminal Intelligence Commission in relation to obtaining criminal history information and the statement of material facts on individuals who have provided their consent for the criminal record check to be undertaken.

The Role

As the successful applicant you will provide a customer focused and efficient service to screening applicants, with face-to-face, telephone and email contact. You will maintain a working knowledge of the Department’s Criminal History Screening policy and procedures and apply that knowledge when responding to queries from schools, applicants, and other key stakeholders. You will assist applicants to complete the online screening application if required, and quality assure applications for criminal history screening to ensure online applications have been completed correctly.

In this role, you will ensure the branch’s Criminal Record Information System (CRIS) and the information provided by the Document Verification Service (DVS) are accurate and functioning correctly at all times. You will verify applicants’ identity in line with processes established in the Service Agreement between the Australian Criminal Intelligence Commission and the Department. As a Screening Case Management Officer, you will assess any criminal history identified and make recommendations to the Senior Consultant, Screening and the Manager, Screening. You will liaise with applicants with identified criminal history as an integral part of the case management approach.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

  • 12% employer contributed superannuation.
  • Generous leave entitlements including annual, personal, long service and parental leave.
  • Professional development opportunities and study leave/assistance.
  • Access to salary packaging (in accordance with relevant industrial instruments).
  • Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Ms Ashleigh Debowski, Senior Consultant, Screening on (08) 9264 4400 or by emailing Ashleigh.Debowski@education.wa.edu.au.

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • consent to a National Criminal History Check with the Department's Screening Unit. 

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

  • A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position.
  • A four (4) page statement addressing the following selection criteria as outlined in the attached JDF:
  1. Demonstrated knowledge of trends and issues relevant to criminal record checking.
  2. Demonstrated experience in delivering a high-quality customer-focused service, with an emphasis on a case-management approach.
  1. Demonstrated good organisational skills with ability to manage priorities, meet deadlines and work under pressure.
  2. Demonstrated experience in assisting customers with policy interpretation and application.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: DOE980069

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Wednesday, 16 July 2025        

Attachments
- published jdf - generic - screening case management officer - personnel screening - ps l3 - jun 2025.pdf


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