This is a permanent full-time position commencing Term 3, 2025
Are you a dedicated, motivated, and enthusiastic person with experience and a strong focus in customer service, administration and have a commitment to building a culture of excellence?
This is a fantastic opportunity for a highly effective and motivated person to join our growing Student Services team at Alkimos College. The position presents an opportunity to assist the Program Coordinator Student Services and Year Coordinators in providing information and guidance to students, staff, and parents, with a view to contributing to improved student attendance and effective student support services.
An appointment to Alkimos College presents an exciting opportunity to join the staff of a new, innovative, state-of-the-art secondary college which is committed to building a culture of high performance and high care for students and staff. Alkimos College values and prioritises student relationships and mutual respect. The ability to build and maintain positive learning environments where students flourish is important for our students' success.
Located in the northern suburb of Alkimos with sweeping ocean views, Alkimos College opened in 2020 with our foundation Year 7 cohort, providing local intake area students with access to an exceptional secondary education in world-class learning facilities. Each year we have added an additional cohort and have now reached our full complement of Year 7 -12 in 2025.
Stage 1 buildings include administration, lower school student services, library, gymnasium, fitness centre, food studios, cafeteria, IT labs, technologies workshops, general classrooms, nine science laboratories, and nature play area. Shared oval and community facilities with the City of Wanneroo are available via the adjacent Halesworth Park precinct. Stage 2 (rolled out in 2024), includes a performing arts centre, lecture theatre, senior school student services centre, general classrooms and a new SALP classroom and home room.
Find out more about our school by visiting alkimoscollege.wa.edu.au or Schools Online.
The Role
The role of Student Support Officer will require you to assist with administrative processes that ensure a responsive and effective student support service, including collaborating and conducting discussions with students, staff, parents/carers, and community members. The successful applicant will ideally have a vibrant personality, be high motivated, flexible, reliable and have a high degree of resilience as student services is a fast-paced environment. You should provide a high level of customer service in all matters of student services as required, in a timely and efficient manner. As the ‘face’ of Student Services at the front desk you will triage students to prioritise issues and concerns. Experience with Compass is highly desirable.
Please note that the position will be based in our lower school (Years 7-9) student services centre but may involve working in the senior school centre at times, if required.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Jarrod Phillips, Associate Principal, on (08) 9561 7300 or by emailing jarrod.phillips@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
- Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
- Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software.
- Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS975890
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 23 June 2025
