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Technical Support Officer
Branch: Baldivis Secondary College
Division: Independent Public School - South Metropolitan Education Region
Salary: Level 2, $66,449 - $71,191 per annum (pro-rata) (DOE (SSO) CA 2022)
Work Type: Permanent - Full Time
FTE: 1.0
Location: Baldivis
Closing Date: 2025-05-26 4:30 PM
Attachments: - Information - Applying for Advertised Positions in Schools Jan24.pdf
- applicant resource - how to write a cv and covering letter nov18.pdf
- published jdf - generic - technical support officer - schools - min l2 - dec 2021.pdf

This is permanent full time (1.0FTE) position commencing Term 3, 2025

Baldivis Secondary College (SC) is a vibrant and thriving learning community nestled just 46km south of Perth. Our mission is to provide an exceptional school experience for every student, fostering learning, wellbeing, and personal growth. We are dedicated to equipping our students with the knowledge, skills, and attitudes needed to achieve personal excellence in all aspects of life.

At the heart of our vision lies the student. We aspire for each and every student to excel, grow, and take ownership of their education and wellbeing. Our dedicated educators play a central role in creating the perfect environment for student success, and their values and beliefs form the bedrock of our excellent teaching practices.

Find out more about our school by visiting www.baldivissc.wa.edu.au  or Schools Online

The Role

Baldivis SC is seeking to appoint a dedicated and highly motivated Technical Support Officer.

The role of the Technical Support Officer is to maintain the school’s Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will provide advice on technical issues and collaborate with administration to maintain and develop the network system. The successful applicant will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources. In this role, suitable applicants will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Jacqui Dearle, Associate Manager Corporate Services, on (08) 9523 3600 or emailing jacqui.dearle@education.wa.edu.au

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a National Criminal History Check with the Department's Screening Unit.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
  • A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
    • Verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
    • Conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
    • Ability to install and maintain network systems incorporating the Internet and Electronic Mail.
    • Organisational skills to develop effective administrative practices and the initiative to work with minimum supervision

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS928944

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 26 May 2025


Position Title
Technical Support Officer

Agency
Department of Education
Salary
Level 2, $66,449 - $71,191 per annum (pro-rata) (DOE (SSO) CA 2022)
Location
Baldivis
Unit/Division
Independent Public School - South Metropolitan Education Region
Branch
Baldivis Secondary College
Work Type
Permanent - Full Time
Position No.
00037549
Closing Date
2025-05-26 4:30 PM
Position Title
Technical Support Officer
Branch
Baldivis Secondary College

Location
Baldivis
Work Type
Permanent - Full Time
Position No.
00037549
Salary
Level 2, $66,449 - $71,191 per annum (pro-rata) (DOE (SSO) CA 2022)
Closing Date
2025-05-26 4:30 PM
Agency
Department of Education
Description

This is permanent full time (1.0FTE) position commencing Term 3, 2025

Baldivis Secondary College (SC) is a vibrant and thriving learning community nestled just 46km south of Perth. Our mission is to provide an exceptional school experience for every student, fostering learning, wellbeing, and personal growth. We are dedicated to equipping our students with the knowledge, skills, and attitudes needed to achieve personal excellence in all aspects of life.

At the heart of our vision lies the student. We aspire for each and every student to excel, grow, and take ownership of their education and wellbeing. Our dedicated educators play a central role in creating the perfect environment for student success, and their values and beliefs form the bedrock of our excellent teaching practices.

Find out more about our school by visiting www.baldivissc.wa.edu.au  or Schools Online

The Role

Baldivis SC is seeking to appoint a dedicated and highly motivated Technical Support Officer.

The role of the Technical Support Officer is to maintain the school’s Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will provide advice on technical issues and collaborate with administration to maintain and develop the network system. The successful applicant will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources. In this role, suitable applicants will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Jacqui Dearle, Associate Manager Corporate Services, on (08) 9523 3600 or emailing jacqui.dearle@education.wa.edu.au

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a National Criminal History Check with the Department's Screening Unit.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
  • A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
    • Verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
    • Conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
    • Ability to install and maintain network systems incorporating the Internet and Electronic Mail.
    • Organisational skills to develop effective administrative practices and the initiative to work with minimum supervision

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS928944

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 26 May 2025

Attachments
- Information - Applying for Advertised Positions in Schools Jan24.pdf
- applicant resource - how to write a cv and covering letter nov18.pdf
- published jdf - generic - technical support officer - schools - min l2 - dec 2021.pdf


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