This is a permanent part-time (0.6 FTE) position commencing Term 2, 2025
Canning College has been preparing students to achieve entry into Australia’s leading universities since 1982. As a specialist international education institution, it has established a strong reputation for providing local and overseas students with the personal and academic development and pathways required to succeed in tertiary studies.
In the five years from 2019, the College’s expert staff focused exclusively on providing pathway-to-university programs for international students. In 2024, while continuing Canning College’s focus on international students, the College reinstated the enrolment of local (domestic) students seeking entry to university primarily through WA Certificate of Education Australian Tertiary Admission Rank (ATAR) courses.
Flexible entry points into Canning College’s academic pathway programs allow international students to start studying in January, April and mid-year, which gives them the opportunity to enter university degree courses sooner. College staff are experienced in providing care, support and academic guidance to students to help them prepare better for the rigours of tertiary studies.
Canning College students pursue a wide range of degree courses including engineering, medicine, physiotherapy, education, law, pharmacy, nursing and computing.
The College operates for 51 weeks per year and has four distinct student intake periods.
Find out more about our school by visiting canningcollege.wa.edu.au or Schools Online
The Role
Canning College is seeking to appoint an efficient and knowledgeable Network Support Officer to join their friendly team.
The ideal applicant will demonstrate exceptional organisational and communication skills, along with an in-depth understanding of the Department of Education’s (DOE) Information and Communications Technology (ICT) policy. Ideally, they will have a clear understanding of Tier 1 and Tier 3 servers and maintenance, be self-motivated and model high standards of customer service.
The primary responsibility of the Network Support Officer is to maintain Canning College’s information technology (IT) network, ensuring optimal educational and administrative outcomes within the regulatory framework. This role involves offering technical advice to administration staff, implementing new systems based on research, and providing comprehensive technical support and training to all users, covering desktop and software applications.
The College utilises the DOE Standard Operating Environment (SOE4) and the Network Support Officer would liaise with DOE and utilise tools such as SSS and DAM to manage this environment. The College also has a number of Tier 3 virtual servers, and the Network Support Officer would need to maintain these and ensure the backup and security of data stored on the servers. Some College systems such as ClickView, Oliver and the college website are hosted externally, and the Network Support Officer would be responsible for liaising with providers to resolve issues with these systems.
The two main server environments used are Windows and Linux, with the following software being utilised:
- My SQL
- MS SQL
- SharePoint
- IIS
- Apache
- PaperCut
- Clickview
- Monitor WA
Safeguarding the integrity of educational and administrative data through the implementation and maintenance of data security strategies and collaborating with the Department of Education ICT Support and other support networks are integral components of this position.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Kirsty Faulkner, Manager Corporate Services, on (08) 9278 3500 or emailing kirsty.faulkner@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated knowledge of network systems and platforms relevant to the operating environment.
- Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
- Demonstrated organisational skills, including the ability to plan and implement data security procedures.
- Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
- Demonstrated practical experience in developing and implementing user-training procedures.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS966868
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Wednesday, 14 May 2025
