This is a permanent part-time (0.4 FTE) position commencing Term 2, 2025
Parkfield Primary School (PS) is situated on Chapple Drive, Australind. Australind is a vibrant, modern community which enjoys a wonderful, relaxed lifestyle. It is virtually surrounded by water with the Brunswick and Collie Rivers to the east and south, and the Leschenault Estuary to the west. The proximity to the estuary, rivers and beach enables staff and students to utilise these waterways for field excursions and recreation.
Find out more about our school by visiting Parkfield Primary School or Schools Online
The Role
The Network Support Officer has the role of maintaining the school’s Information Technology (IT) network to effectively and efficiently maximise educational and administrative outcomes within the Department of Education’s asset management and security regulatory framework. The successful applicant will provide advice to administration staff on technical issues associated with the network system and provide technical support and training to all users. As Network Support Officer, you will liaise with Department of Education Information and Communication Technologies Support to resolve hardware, software and network related issues. The Network Support Officer will also provide input on system enhancements and implement new systems through research and identification of appropriate Information Technology resources in line with the Department of Education (DoE) requirements and policies.
The successful applicant will ideally understand service support within a school business context and how they can help support, deliver and assist with development of new technology and transition planning. Ideally, you will be well organised and experienced in reviewing and improving ICT infrastructure and resources. This is not just a help desk role - we are seeking proactive individuals who would improve and maintain our systems and network. You should be able to articulate school ICT needs to the finance, and other, committees and set plans in place for these to be realised. You should have skills and experience with Windows desktop and server operating systems and knowledge of ICT best practices.
Experience in the management of ICT equipment/software packages would be considered as advantageous though not essential.
Beyond our infrastructure, the school uses a range of equipment and software packages, including:
- Windows devices - Desktop and notebook PCs
- Apple devices - Predominantly iPads and Apple TVs
- Photocopiers - Predominantly FujiXerox
- Compass
- Apple School Manager
- MDM management – Jamf
- Department management software – School Self Service (SSS), DoE Account Manager (DAM)
- Fortigate – SIG (Schools Internet Gateway)
- Interactive whiteboards, interactive displays, projectors
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Charlie Serravite, Principal on (08) 9796 5900 or emailing Charlie.Serravite@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A five (5) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated knowledge of network systems and platforms relevant to the operating environment.
- Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
- Demonstrated organisational skills, including the ability to plan and implement data security procedures.
- Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
- Demonstrated practical experience in developing and implementing user-training procedures.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS965195
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Wednesday, 14 May 2025
