This is a permanent full-time position commencing Term 2, 2025
John Tonkin College, centrally located in the City of Mandurah, heralds a new era for public education in Mandurah and provides outstanding opportunities for secondary students. The college offers a broad choice of courses and programs for Year 7 - 12 students in the Peel region as well as the southern metropolitan corridor.
Find out more about our school by visiting John Tonkin College or Schools Online
The Role
As a Student Services Support Officer, you will play a vital role in delivering a responsive and effective support service to the school. This includes managing administrative processes and providing a reception function for internal and external stakeholders. The role also includes administering first aid and supporting the school with its medical procedures.
In this role, you will identify students' needs and triage them to the relevant Student Services staff member. You will oversee student databases and records, including attendance, good standing and behaviour.
This position will be based at our Tindale Campus in the first instance but may be required to work at other John Tonkin Campuses at times.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Greg Williams, Manager Corporate Services on 08 9583 0504 or greg.williams@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated good verbal and written communication skills, including application of customer service principles and practices, and the ability to provide a professional, confidential service to a range of clients.
- Demonstrated effective planning and organisational skills and experience in providing effective administrative support.
- Demonstrated ability using computers and a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated good customer service and interpersonal skills, including the ability to establish and maintain effective working relationships.
- Demonstrated ability to work unsupervised and in a team environment..
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS957574
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Wednesday, 26 March 2025
