We are seeking to establish a pool of Network Support Officers for permanent and fixed term, full-time and part-time vacancies which may arise during the 2025 school year and up to the end of Term 1, 2026. Appointments may be offered at any time for vacancies that commence during this period.
Tech-savvy, problem-solver and a people-person? Join our growing team!
At Hammond Park Secondary College (SC), we place ourselves at the heart of our local community. By forging strong relationships with families, local businesses and organisations, we aim to provide our students with a diverse range of engaging opportunities and experiences. We challenge our staff to think differently, leverage from our collective efficacy and unlock each student’s potential. Our values of wellbeing, excellence and relationships are integral to the work we undertake, guiding our decisions and directions.
As a growing Independent Public School, we place high expectations on staff, students and our local community. Positive partnerships are essential to our success. We aim for our students to thrive and for our staff members to find joy and purpose in their work. Located 30km south of Perth in Hammond Park, the College serves students from Year 7 to 12 in state of the art facilities. We work to empower the school community to be innovative, curious and courageous.
Find out more about our school by visiting HammondParkSC.wa.edu.au or Schools Online.
The Role
In 2025, Hammond Park SC reached its full cohort of students from Year 7 to Year 12, having expanded one year group at a time since opening in 2020. We now have approximately 1080 students and approximately 130 staff relying on high-quality technology support. The Network Support Officer should work under limited direction from our Network Administrator, Manager Corporate Services and Associate Principal to support the day-to-day operations of our Information and Communications Technology (ICT) network. This includes providing support, advice and troubleshooting technical issues. The use of technology is embedded in our teaching and learning processes, and as such, their upkeep is important.
As a forward-thinking and dynamic College community, we invest heavily in providing the best ICT resources to support student learning outcomes. We also have a highly successful Bring Your Own Device (BYOD) program for senior school students. Each classroom has access to a wireless access point (WAP), projector/interactive board or television. Beyond our infrastructure, the College uses a range of equipment and software packages, including:
- Windows devices - Surface Gos, Surface Pros and desktop PCs
- Apple devices - predominantly iPads
- Photocopiers – managed through PaperCut MF (Tier 3) – both Konica and Fuji Xerox
- Vivi and Microsoft Wireless Display Adaptors
- Microsoft 365 – Teams, OneDrive/Sharepoint, Forms
- Adobe Creative Cloud
- Compass and CompassLink
- JAMF Schools, Apple School Manager
- Department management software – School Self Service (SSS), DoE Account Manager (DAM)
Experience in the management of ICT equipment/software packages would be considered as advantageous though not essential.
The Network Support Officer should have the interpersonal and communication skills needed to support staff and students in troubleshooting and using ICT hardware and software. This includes working with Department of Educations’ Customer Service Centre when required, as well as with Downer – the caretaker provider for our College. As one of four high schools operating under the Public Private Partnership (PPP) model, the Network Support Officer should be able to work within PPP infrastructure constraints.
We are seeking applications from individuals who are flexible, efficient and passionate about effective management of ICT resources. Suitable applicants should be passionate about supporting staff and students; and ideally be able to adapt their communication skills to best support the diverse needs of our College community. The Network Support Officer may also need to assist with the management of assets and resources and should use their knowledge of network systems to maintain the College’s ICT fleet.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Daniel Joyce, Manager Corporate Services by telephoning (08) 9395 3800 or emailing Daniel.Joyce@education.wa.edu.au.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to four (4) outlining your employment history and professional learning summary relevant to this position
- Up to a three (3) page statement addressing the following selection criteria (1, 2 & 4) as outlined in the attached JDF
1. Demonstrated knowledge of network systems and platforms relevant to the operating environment.
2. Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
4. Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
All selection criteria will be assessed throughout the selection process.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS957949
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Tuesday, 18 March 2025
