Art Gallery of Western Australia
Visitor Experience Team Leader
Pos. No. 16421 Level 4
$92,098 to $96,660 per annum.
Public Sector CSA Agreement 2024
About the position
The role of the Visitor Experience Team Leader is to lead a team of Visitor Experience Officers and other associated Visitor Services Teams to enhance the Gallery's public profile through positive interaction and information delivery with the public, while also ensuring the protection of Gallery property including art works. We are seeking a steady and reliable person, who has good time management and organisational abilities. This key position undertakes a range of compliance requirements and is the key liaison with external security providers and security management in the Perth Cultural Centre public realm.
The Art Gallery of Western Australia (AGWA) is the State’s premier Art Museum. Situated in the heart of Perth’s Cultural Centre, the Main and Centenary Galleries house the State Art Collection of over 18,700 works by renowned local and international artists from the 1800’s to today, including approximately 3,000 Aboriginal works. In 2020, the Gallery celebrated 125 years of operation.
We are committed to developing an equitable and diverse workforce that is representative of the Western Australian community at all levels of employment.
Indigenous Australians, young people, people with disabilities and people from culturally diverse backgrounds are encouraged to apply for positions at the Art Gallery of Western Australia
Location
This position is located in central Perth within the Cultural Centre hub close to the bustling café, tourist and shopping districts.
Conditions
This is a full-time permanent vacancy.
A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Whilst this selection process will initially be used to fill the above vacancy, applicants for this position may be considered for ‘similar’ vacancies within the Culture and Arts Portfolio and/or the wider public sector which arise within a reasonable period of time. In addition to this, should the successful applicant decline or vacate the advertised position, then the next most suitable applicant may also be selected from this process.
Future vacancies may be considered - permanent and fixed term, part time and full time.
Job Description
As per attached JDF.
Selection Criteria
As per attached JDF.
For Further Job Related Information
For further job related information, please contact Brian Stewart, Director Corporate Services, on (08) 9492 6698 or by contact through emailing to brian.stewart@artgallery.wa.gov.au (not to be contacted for an Applicant Information Package).
Application Instructions
Applicants are encouraged to apply on-line and must provide:
- a comprehensive CV
- no more than a three (A4) page (Word or PDF document) outlining your skills and knowledge in relation to the Work Related Requirements listed below only, as follows:
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Demonstrated ability to solve problems with the ability to supervise of team that interacts with the Public.
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Experience in managing people and scheduling work rosters on a continuous basis.
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Financial management, planning and budgeting skills.
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Demonstrated experience in managing security and emergency procedures to ensure public and Gallery safety.
Please note that all of the Essential Work Related Requirements will be assessed at some stage during the selection process.
- For further details on how to apply please read the attached ‘Applicant Information Package’.
To submit your application, please click on the Apply for Job button. If you are unable to apply online, please refer to the attached Applicant Information Package (section ‘Submitting Your Application’).
If you are experiencing technical difficulties, please contact a member of the HR Team on (08) 9492 6614 or by emailing hr@artgallery.wa.gov.au for further assistance.
NO FAXED, LATE OR PROFORMA APPLICATIONS WILL BE ACCEPTED.
To avoid last minute congestion of the system which may result in your application being received after the closing time and therefore not be eligible, please endeavour to submit your application well before the closing time.
ATTACHMENTS:
- 16421 - Visitor Experience Team Leader L4 JDF - February 2025
- applicant information package
You can view and print these PDF attachments by downloading Adobe Reader.
WORK TYPE: Permanent, Full Time
LOCATION: Perth
CLOSING DATE: Friday 28 February 2025 at 4:00 PM (AWST)
