This is a permanent full-time position commencing ASAP
The Information and Communication Technologies Division is seeking to recruit a highly adaptable, experienced, and motivated Business Analyst with extensive expertise in business analysis. The ideal candidate will demonstrate the ability to thrive in any circumstance while bringing a wealth of knowledge and a strong track record of success in the field.
ICT Business Engagement is the primary entry point for requests for new technology solutions or significant changes to existing technology within our organisation. We handle initial engagements with organisational and external stakeholders, ensuring that our ICT efforts align with business needs and strategic goals.
The Role
If successful, you will play a crucial role in the strategic review of and planning for system capabilities in support of national enabling initiatives to enhance data and information for public reporting. Working across multiple projects, you will consider the interconnections of data, information, and required functionalities, and identify opportunities to leverage existing technologies and adopt a holistic approach to technology investments for the Department.
You will manage stakeholder expectations and ensure that requirements are in line with the specifications and timelines of each project.
You will collaborate closely with project teams, subject matter experts, solution architects, business systems analysts, and systems officers to ensure successful project outcomes.
Key Responsibilities
- Elicit and document business requirements, functional specifications, and business rules.
- Engage with organisational and external stakeholders to understand and document their needs.
- Improve short and long-term insights into customer requirements through effective engagement.
- Use customer-appropriate language and terminology to assist business units in their technology and solution choices.
- Support the creation of well-articulated business cases for new initiatives.
What You will experience
- An opportunity to make a positive contribution to the services ICT provides to Western Australian public schools to improve teacher and student outcomes.
- A dynamic and collaborative work environment.
- Opportunities for professional development and career progression.
- A safe, equitable, and diverse workplace.
What You Will Bring to the Role
You are a skilled Business Analyst who excels in eliciting and documenting business requirements and can effectively communicate complex technical concepts to non-technical stakeholders. You are proficient in crafting clear and comprehensive functional specifications and business rules, and thrive in collaborative environments, working seamlessly with diverse teams and stakeholders. Additionally, you champion equity, diversity, and inclusion in the workplace. If you embody these qualities, we would love to have you in our team!
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 11.5% employer contributed superannuation, increasing to 12% by July 2025.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
- Generous leave entitlements including annual, personal, long service and parental leave
- Professional development opportunities and study leave/assistance
- Access to salary packaging (in accordance with relevant industrial instruments)
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Bremini Ganeson, A/Manager Business Engagement on 9264 5548 or Bremini.Ganeson@education.wa.edu.au
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- to be eligible for appointment to permanent positions in the Western Australia Public Sector, you must be an Australian or New Zealand citizen or have permanent resident status in Australia.
- consent to a National Criminal History Check with the Department's Screening Unit.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:
- Demonstrated substantial knowledge and experience in business analysis best practices, methodologies and frameworks.
- Demonstrated substantial skills in consulting with business to develop business requirements, driving process redesign, and defining functional and systems requirements.
- Highly developed conceptual, analytical and problem solving skills that demonstrate experience in applying business analysis principles and practices to a complex application environment.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE949932
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Thursday, 13 February 2025.
