We are seeking to establish a pool of Student Service Support Officers for permanent and fixed term, full-time and part-time vacancies which may arise during the 2025 school year. Appointments may be offered at any time for vacancies that commence during this period.
Wanneroo Secondary College is committed to the education, both academically and socially, of every student who walks through our doors. We consider our staff and students our greatest assets - our teachers are experienced and highly skilled, and our students are friendly, inclusive and always striving for excellence.
Our innovative curriculum allows us to cater for all students' talents and ambitions. Constant improvement in literacy and numeracy standards is one of our highest priorities. The college offers a variety of pathways and programs to students to develop their talents and engage them in schooling.
Find out more about our school by visiting wanneroosc.wa.edu.au or Schools Online
The Role
The Student Service Support Officer assists with administrative processes that ensure a responsive and effective student support service. They provide a Student Services reception function for internal and external stakeholders, refer students to appropriate student services staff, and under direction, participate in crisis management and response duties as required.
In this role you would administer the operation of student databases, records and management information systems relating to attendance, good standing, uniforms, transfers and personal data.
This also includes maintenance of behaviour management information system. You may be required to develop induction programs and materials and assist with training administrative staff in processes and procedures relating to Student Services.
To be suitable for this position, you will ideally possess the ability to maintain positive working relationships with internal stakeholders, as well as communicate effectively with school leadership in order to provide information for multi-disciplinary team meetings, case conferences, intervention processes, strategy development and student support programs.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Brianna Pecnik, Manager Corporate Services on (08) 6401 9800 or emailing brianna.pecnik@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated good verbal and written communication skills, including application of customer service principles and practices, and the ability to provide a professional, confidential service to a range of clients.
- Demonstrated effective planning and organisational skills and experience in providing effective administrative support.
- Demonstrated ability using computers and a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated good customer service and interpersonal skills, including the ability to establish and maintain effective working relationships.
- Demonstrated ability to work unsupervised and in a team environment.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS921305
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Friday, 1 November 2024
