This is a permanent full-time position commencing Term 4, 2024
Byford SC is an Independent Public School catering for children from Years 7 to 12. We have first class facilities to support high quality teaching and learning programs in our college. We offer a unique setting to many other metropolitan schools, with a blend of urban and rural students; this creates a vibrant mix of students and staff within the college community.
At Byford SC, we work together to provide effective learning experiences where we all grow, and students are prepared for a successful life beyond school. Our college’s moral purpose underpins everything we do, and as such, our teaching and allied professionals report a high level of engagement and satisfaction in working at Byford SC.
Find out more about our school by visiting www.byfordsc.wa.edu.au or Schools Online
The Network Support Officer will maintain the school’s Information Technology (IT) network to maximise both educational and administrative outcomes, within the Departmental asset management and security regulatory framework. You will provide advice to administration staff on technical issues associated with the network system. As Network Support Officer, you liaise with Department of Education Information and Communication Technologies Support to resolve hardware, software and network related issues.
Suitable applicants will ideally have recent experience in a school setting, with a sound understanding of SOE4.6 environment, Schools-Self-Service (SSS) Dashboard, expertise with trouble shooting Windows and MAC operating systems and the initiative to work with minimum supervision. Skills and experience with Windows desktop and server operating systems, knowledge of ICT best practices, Papercut, SIG, Creative Cloud, PDQ Deploy/Inventory software, interactive panels/ whiteboards/ projectors, IoT, MDM, ASM, MFP and desktop printer hardware in a school setting are highly desirable.
Byford SC encourages the use of Bring Your Own Device (BYOD) by staff and students. Suitable applicants will provide support and training to all users throughout the schools including desktop and software applications and access to systems and resources. They will also provide input on system enhancements and implement new systems through research and identification of appropriate information technology resources.
Suitable applicants will support multiple schools and applications in person and may occasionally be required to travel. The successful applicant will be required to efficiently monitor, manage and maintain multiple school networks. The applicant should have a focus on teamwork, be self-motivated, and model high standards of customer service. Working hours require flexibility to meet the school's various duties and service needs.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Christy Philip, Manager Technology & Communications, on (08) 9526 7700 or emailing Christy.philip@education.wa.edu.au
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
- Knowledge of network systems and platforms relevant to the operating environment.
- Analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
- Organisational skills, including the ability to plan and implement data security procedures.
- Verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
- Practical experience in developing and implementing user-training procedures.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS910913
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 09 September 2024
