Advertised Vacancy Number: DOE817207
This is a six (6) month fixed term (ending 30 June 2024), with possible extension.
The Role and our Branch
The Service Delivery Division is seeking to appoint a highly motivated Project Support Officer who is flexible and responsive, with strong communication skills to join their team.
The successful applicant will maintain project databases and systems, monitor and review administrative support data, identify risks and provide reports to senior management. You will also assess and respond to all requests for information and services resolving or escalating issues as appropriate.
The Project Support Officer develops customer relations and effective working relationships with internal and external clients to support the provision of a quality support service. Within this role you will also work within teams and across business units to ensure integrated service delivery to schools and the system. One of the projects you will support is the Department’s Third-Party Services Catalogue associated with the Students Online in Public Schools Policy. We are also involved in a range of projects and initiatives that you will support as needed.
We encourage all applicants with diverse professional experiences to apply.
Statewide Services provides the services and supports required by schools to enable student achievement, with a focus on those students and schools that need it most. It encompasses both school and system-facing service delivery. While it primarily exists to support schools, it also has an important system-facing role in supporting strategy and policy development.
Service Design and Support provides the shared functions and support needed to provide better services to schools. It also coordinates, implements, and supports programs, initiatives, and special projects. Its purpose is to provide strategy, policy, and program oversight and operational support to Statewide Services.
Cultural Diversity
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Your written application will be assessed against the following Selection Criteria:
- Demonstrated well developed verbal and interpersonal communication skills, including the ability to liaise effectively with a wide range of individuals at all levels.
- Demonstrated well developed research, conceptual and analytical skills, including the ability to develop solutions to problems and issues.
- Demonstrated well developed written communication skills, including the ability to develop and deliver training programs and support materials.
- Demonstrated well developed organisational and customer service skills, including the ability to contribute to team outputs and targets.
For a full outline of the role responsibilities and selection criteria, please refer to the JDF.
It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
All inquiries are welcomed
Please contact Sharyn Wieland, Manager Project Support, by telephoning (08) 9402 6444 or emailing Sharyn.wieland@education.wa.edu.au.
Application Instructions
All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions. It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.
Your application should include:
- A two (2) page statement addressing the selection criteria listed above, in context of the role and business needs of the branch
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4127.
If you are having difficulty submitting your online application, please phone (08) 9264 8666 for assistance.
Eligibility and Training Requirements
Employees will be required to:
- provide evidence of eligibility to work in Australia for the term of the vacancy
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment
- complete
- the Department’s induction program within three months of commencement;
- training specific to this role required by Department policy; and
- the Department’s training in Accountability and Ethical Decision-Making within six months of appointment
- the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before 4.30pm (WST) on Wednesday, 13 December 2023.
Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our division for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
