Advertised Vacancy Number: IPS/SS809633
This is a six (6) month fixed term, full-time position commencing Term 2, 2023 with possible extension and/or permanency
Merredin College is looking for a highly effective and motivated person to join our Student Services team
About the Role
The role of the Student Support Officer (SSO) will require you to assist with administrative processes that ensure a responsive and effective student support service under direction, collaborate and conduct discussions with staff, parents/carers, and the community to identify student absenteeism and truancy and to collect and provide information. Also, under direction you will ideally participate in crisis management and response duties and provide support for special projects across the college, as required.
The successful applicant will ideally be highly motivated, enthusiastic, reliable, and have the ability to work under pressure and remain calm in a fast-paced environment. Ideally you will provide a high level of customer service in all matters of student services in a timely and efficient manner. The successful applicant will be a ‘face’ of Student Services at the front desk (within the Student Services block) – meeting and greeting students, staff and triaging issues and concerns, therefore interpersonal skills which form relationships is highly desirable.
Part time working arrangements will be considered. Please indicate in your application whether full time or part time employment would be more desirable. Student Support Officer rosters are typically 8.00am to 4.00pm Monday to Friday.
About the School
Merredin is located 298kms east of Perth and has a population of around 3000 people. We have 540 students across the primary and secondary. We are a Kindergarten to Year 12 school giving students and families the opportunity to complete their schooling at the one school whilst learning close to home. Please be advised that accommodation is not provided with this position and private rentals in Merredin are limited.
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):
- Good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
- Good interpersonal skills, including the ability to establish and maintain effective working relationships.
- Experience in the use of computerised management information systems including database, spreadsheet and word processing software.
- Effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.
Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further information about Merredin College can be found by visiting www.merredincollege.wa.edu.au or Schools Online.
Additional information about Independent Public Schools is also available here
For further job related information
You are encouraged to contact Janelle Lane, Manager Corporate Services, for further information about this employment opportunity, including information about living and working in Merredin, by telephoning (08) 9041 7520 or emailing Janelle.lane@education.wa.edu.au
Application Instructions
All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.
Your application should include:
- A two (2) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
- A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position
- The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.
You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.
After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.
If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.
ELIGIBILITY AND TRAINING REQUIREMENTS
Employees will be required to:
- Complete the Department’s Aboriginal Cultural Appreciation course.
- Provide evidence of eligibility to work in Australia for the term of the vacancy.
- Obtain a current Department of Education Criminal Record Clearance prior to commencement of employment.
- Obtain or hold a current Working with Children Check.
- Complete the Department’s induction program within three months of commencement.
- Complete any training specific to this role required by Departmental policy.
- Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment.
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before 4:30pm (WST) on Monday, 3 April 2023
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.
