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Independent Public School - Southwest Education Region
Albany Secondary Education Support Centre
Technical Support Officer
00027392
Level 2, $59,189 - $63,931 per annum (DOE (SSO) CA 2019)

Advertised Vacancy Number: IPS/SS698777

This is a permanent part-time (0.4FTE) position commencing Term 1, 2022 

Albany Secondary Education Support Centre (SESC) is seeking to appoint a committed and innovative Technical Support Officer to join their friendly team.

As a Technical Support Officer you will be responsible for the installation, troubleshooting and ongoing maintenance of Information Systems and Information Communication Technology (ICT) equipment in accordance with the school’s needs and Department of Education policies and guidelines. Maintaining the school’s 1:1 iPad Program is a key responsibility of this role. The successful applicant will ideally possess effective communication and interpersonal skills. A thorough understanding of major operating systems and mobile devices with their associated software would be highly desirable.

Ideally, you will also have the ability to work as part of a team, coach school staff with their use of ICT, liaise with other Department of Education officers and communicate with external service providers. Previous experience working in a school would be highly desirable. We are looking for applicants who are diligent, professional and able to strategise and prioritise to ensure the timely completion of major ICT projects while continually providing high quality support to students as well as a large group of employees with varying levels of ICT knowledge.

Our school's purpose is to support all students at Albany SESC to reach their potential and become lifelong learners. Our school fosters an inclusive environment which caters for all students' educational, social and emotional needs and abilities. We provide opportunities for them to develop the relevant skills, attitudes, values and understandings which will allow them to fulfil their potential, develop independence for life at work and recreation and actively belong in their community and society. Our school provides excellence in all areas of specialised education. We focus on preparing and transitioning students to work and the community while providing high levels of support and pastoral care.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position. 

To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

  • Verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
  • Conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
  • Ability to install and maintain network systems incorporating the Internet and Electronic Mail.
  • Organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information about Albany Secondary Education Support Centre can be found by visiting www.albanysecondaryesc.wa.edu.au or Schools Online.

Additional information about Independent Public Schools is also available here.

For further job related information:

You are encouraged to contact Lia Shavian, Manager Corporate Services, for further information about this employment opportunity, including information about living and working in Albany, by telephoning (08) 9841 4900 or emailing Lia.Shavian@education.wa.edu.au.  

Application Instructions

All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.

Your application should include:

  • A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school.
  • A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position.
  • The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.

You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.

If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.

ELIGIBILITY AND TRAINING REQUIREMENTS

Employees will be required to:

  • Obtain a current Department of Education Criminal Record Clearance prior to commencement of employment;
  • Obtain or hold a current Working with Children Check;
  • Complete the Department’s induction program within three months of commencement;
  • Complete any training specific to this role required by Departmental policy;
  • Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment; and
  • Provide evidence of eligibility to work in Australia for the term of the vacancy.

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4:30pm (WST) on Monday, 25 October 2021.

APPLICATIONS MUST BE SUBMITTED ONLINE 

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.


ATTACHMENTS: - applicant resource - how to write a cv and covering letter nov18.pdf
- applicant resource - information for applicants mar2020.pdf
- published jdf - generic - technical support officer - schools - min l2 - oct 2019.pdf


You can view and print these PDF attachments by downloading Adobe Reader.

 
WORK TYPE:  Permanent - Part Time
FTE: 0.4
LOCATION: Albany
CLOSING DATE: 2021-10-25 4:30 PM
(YYYY-MM-DD)
Position Title
Technical Support Officer

Agency
Department of Education
Salary
Level 2, $59,189 - $63,931 per annum (DOE (SSO) CA 2019)
Location
Albany
Unit/Division
Independent Public School - Southwest Education Region
Branch
Albany Secondary Education Support Centre
Work Type
Permanent - Part Time
Position No.
00027392
Closing Date
2021-10-25 4:30 PM
Position Title
Technical Support Officer
Branch
Albany Secondary Education Support Centre

Location
Albany
Work Type
Permanent - Part Time
Closing Date
2021-10-25 4:30 PM
Salary
Level 2, $59,189 - $63,931 per annum (DOE (SSO) CA 2019)
Agency
Department of Education
Company Information
Description

Advertised Vacancy Number: IPS/SS698777

This is a permanent part-time (0.4FTE) position commencing Term 1, 2022 

Albany Secondary Education Support Centre (SESC) is seeking to appoint a committed and innovative Technical Support Officer to join their friendly team.

As a Technical Support Officer you will be responsible for the installation, troubleshooting and ongoing maintenance of Information Systems and Information Communication Technology (ICT) equipment in accordance with the school’s needs and Department of Education policies and guidelines. Maintaining the school’s 1:1 iPad Program is a key responsibility of this role. The successful applicant will ideally possess effective communication and interpersonal skills. A thorough understanding of major operating systems and mobile devices with their associated software would be highly desirable.

Ideally, you will also have the ability to work as part of a team, coach school staff with their use of ICT, liaise with other Department of Education officers and communicate with external service providers. Previous experience working in a school would be highly desirable. We are looking for applicants who are diligent, professional and able to strategise and prioritise to ensure the timely completion of major ICT projects while continually providing high quality support to students as well as a large group of employees with varying levels of ICT knowledge.

Our school's purpose is to support all students at Albany SESC to reach their potential and become lifelong learners. Our school fosters an inclusive environment which caters for all students' educational, social and emotional needs and abilities. We provide opportunities for them to develop the relevant skills, attitudes, values and understandings which will allow them to fulfil their potential, develop independence for life at work and recreation and actively belong in their community and society. Our school provides excellence in all areas of specialised education. We focus on preparing and transitioning students to work and the community while providing high levels of support and pastoral care.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position. 

To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

  • Verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
  • Conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
  • Ability to install and maintain network systems incorporating the Internet and Electronic Mail.
  • Organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information about Albany Secondary Education Support Centre can be found by visiting www.albanysecondaryesc.wa.edu.au or Schools Online.

Additional information about Independent Public Schools is also available here.

For further job related information:

You are encouraged to contact Lia Shavian, Manager Corporate Services, for further information about this employment opportunity, including information about living and working in Albany, by telephoning (08) 9841 4900 or emailing Lia.Shavian@education.wa.edu.au.  

Application Instructions

All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.

Your application should include:

  • A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school.
  • A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position.
  • The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.

You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.

If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.

ELIGIBILITY AND TRAINING REQUIREMENTS

Employees will be required to:

  • Obtain a current Department of Education Criminal Record Clearance prior to commencement of employment;
  • Obtain or hold a current Working with Children Check;
  • Complete the Department’s induction program within three months of commencement;
  • Complete any training specific to this role required by Departmental policy;
  • Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment; and
  • Provide evidence of eligibility to work in Australia for the term of the vacancy.

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4:30pm (WST) on Monday, 25 October 2021.

APPLICATIONS MUST BE SUBMITTED ONLINE 

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.

Attachments
- applicant resource - how to write a cv and covering letter nov18.pdf
- applicant resource - information for applicants mar2020.pdf
- published jdf - generic - technical support officer - schools - min l2 - oct 2019.pdf


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