The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.
The role
The Western Australian Seniors Card was introduced in 1988 as a business discount card but has since been expanded to provide seniors with access to State Government concessions.
Delivery of the WA Seniors Card program includes processing new card applications, processing rebate applications and ensuring accuracy of the database systems to ensure seniors comply with the eligibility criteria.
As the WA Seniors Card provides seniors access to State Government concessions, the program has detailed processes to ensure compliance with audit requirements and State Government policies.
As a part of the WA Seniors Card Centre team, Seniors Card Officers:
- Undertake administrative processes relevant to the Centre.
- Assess client information needs and provide responses, or refer to relevant service providers.
- Assist other team members through provision of administrative support.
The opportunity
We currently have three temporary, full time opportunities until 31 December 2021 available. There may be a possibility of extension and/or conversion to permanency.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Mervyn Teow, Manager WA Seniors Card, on (08) 6552 0618 or Mervyn.Teow@communities.wa.gov.au.
Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above/below) and provide the following documents in Word or PDF format only:
- A current resume/CV.
- A two page summary outlining the key responsibilities and achievements you have had during your career in the context of the job description and Essential Work-Related Requirements (Selection Criteria).
- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
- An application form (for hard copy applications only).
Applicants who are short listed will be assessed on all the Essential Work-Related Requirements (Selection Criteria) during the selection process.
Please note that interviews are expected to be held the week commencing 7 - 11 December 2020.
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact a HR team member at HRHub@communities.wa.gov.au.
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact HRHub@communities.wa.gov.au. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.
Attachments:-
Application Form
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JDF - Seniors Card Officer
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