Visitor Centre Assistant Pool
Join us in our mission to promote biodiversity, conserve our valuable ecosystems, and provide engaging attractions that connect people with nature.
THIS RECRUITMENT POOL WILL REMAIN OPEN FOR A PERIOD OF 12 MONTHS
THIS POOL WILL BE USED TO FILL VACANCIES BASED IN PINNACLES DESERT DISCOVERY
APPLICATIONS FOR THIS POOL CLOSE AT
MIDDAY ON FRIDAY, 7 AUGUST 2026
The Pinnacles Desert Discovery Centre offers an experience which enriches and enhances the visitors’ appreciation and understanding of the natural and cultural values of the Pinnacles Desert in Nambung National Park.
We are seeking to establish a pool of suitable candidates in the role of Visitor Centre Assistant.
Reporting to and under the direction of the Manager - Pinnacles Desert Discovery, Visitor Centre Assistants:
- Disseminate information and provide direction and interpretation to the visiting public relating to Pinnacles Desert Discovery.
- Assist and support the daily operations of the Pinnacles Desert Discovery.
At Level 2.1 the employee is competent and undertakes under limited supervision the role of a host, guide and revenue collection.
At Level 2.2 the employee is competent and undertakes the role of a host, guide, revenue collection or supervised marketing/retail assistant.
At Level 2.3 the employee is competent to undertake the role of a Level 2.2 and in addition is competent and undertakes the role of marketing and/or retail duties.
At the Department of Biodiversity, Conservation and Attractions (DBCA), we have adopted Leadership Expectations which provides a common understanding of the mindsets and expected behaviours required of all our employees and the public sector. In this role, you will demonstrate Personal Leadership to help drive positive change.
Selection Criteria
Applicants should address the following three (3) criteria, including where possible the desirable criterion. These should be addressed in no more than a total of two (2) pages.
- Experience (AWU L2.3 and 2.2) or interest (AWU L2.1) in working in a customer service environment and ability to participate in activities related to promoting a natural land based tourism experience.
- Experience in information dissemination, money handling, EFTPOS and retail sales.
- Knowledge of the natural environment and familiarity with the Pinnacles. (Desirable)
About Us
DBCA, one of Western Australia's largest state government agencies, providing exciting and challenging career opportunities in biodiversity conservation and park and natural resource management. We employ people with world-class scientific, policy, land and marine management, visitor services, research and educational skills.
For more information on what we do, our recruitment process, and why working at DBCA is an attractive proposition, please visit our website.
How to apply:
All applications are to be submitted online. Select 'Apply for job', located at either the top or the bottom of the screen, and follow the instructions; you will need to provide a:
- a statement addressing the above requested criteria (in no more than two (2) pages.
- current CV, including the details of two referees with one being a recent or current manager/supervisor.
For further job-related information: contact Narelle Brook on 0436 189 602 or for further information about the Department of Biodiversity, Conservation and Attractions, visit https://www.dbca.wa.gov.au/.
We have a detailed Job Application Kit to provide information about us, the value of the department and practical guidance on the process for you. Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
Prior to commencement, the successful applicant will need to possess or obtain:
- A current (issue date not older than 6 months) and satisfactory National Police Check.
- A current Western Australian "C" class drivers licence.
For the full role description, detailed responsibilities and a full list of selection criteria, please refer to the Job Description link below. The documents linked to this advertisement are available in alternative formats upon request.
Eligibility: It is essential to have Australian citizenship, New Zealand citizenship, Australian permanent residency status or a valid working visa to be appointed to this role.
A search for additional applicants may be conducted for this position where necessary to provide a more diverse and/or competitive field.
Substantive Equality Statement
DBCA is an Equal Opportunity Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. The Department also promotes flexible working arrangements.
Applicants with a disability who require adjustments in the recruitment process, including an alternative to applying online, can contact the Senior Recruitment Officer on (08) 9219 9879 or recruitment@dbca.wa.gov.au. Do not send job applications to this email; they will not be accepted.
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Appointments may be made from this process within a 12-month period to casual positions.
