The Public Transport Authority is seeking an experienced and customer-focused Coordinator Payroll Operations to join our Payroll and Personnel Administration team within People and Organisational Development.

Reporting to the Principal Consultant – Payroll and Personnel Administration, you will coordinate the day-to-day delivery of payroll services, ensuring accurate, timely and compliant outcomes for employees across the organisation. You will oversee payroll operations, monitor work priorities and deadlines, provide operational leadership, and support a team of payroll professionals in delivering exceptional service standards.

As a key payroll subject matter expert, you will provide advice and guidance on employee conditions, benefits and payroll-related matters, while ensuring payroll controls, procedures and quality assurance processes are maintained. You will also contribute to the ongoing enhancement of payroll systems, processes, policies and procedures to support continuous improvement and service excellence.

This role offers the opportunity to combine your technical payroll expertise with leadership capabilities, playing a critical role in ensuring payroll integrity, compliance and customer-focused service delivery.

About You

To excel in this role, you should possess:

• Well-developed payroll and personnel administration knowledge, including statutory requirements and reporting obligations.
• Demonstrated experience delivering payroll services in a large and complex environment using computerised payroll and personnel systems.
• Proven ability to coordinate workloads, manage competing priorities and achieve accurate outcomes within strict timeframes.
• Strong leadership skills with experience providing advice, direction, coaching and support to team members.
• Excellent communication and interpersonal skills with the ability to build positive stakeholder relationships across all levels.
• Well-developed analytical and problem-solving skills, including the ability to investigate payroll issues and implement practical solutions.
• Demonstrated ability to maintain confidentiality, accuracy and integrity when managing payroll and personnel information.
• Expertise in payroll compliance, audits, quality assurance, Awards and Agreements interpretation.
• Experience leading payroll teams, HRMIS improvements and process optimisation.

  About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety – We are committed to safety and protecting your future.

Respect – We value and respect our customers, suppliers and each other.

Recognition – We recognise each other for achievement, initiative and innovation.

Integrity – We are honest and ethical.

Sustainability – We consider the long-term economic, social and environmental impact of everything we do.

You can expect

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round
• The opportunity to work for one of Western Australia's largest and most respected public sector organisations
• A workplace committed to diversity, inclusion and employee wellbeing

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Natasha Smart , Principal Consultant Payroll and Personnel Administration on (08) 9326 2449 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com.

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.

1. A cover letter addressing selection criteria 1, 2 and 4 in no more than 3 pages.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen.  Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.