The Opportunity

Delivering one of the Metropolitan Cemeteries Board's (MCB) core services, you will join the Operations Directorate in a specialist leadership role responsible for supporting safe, consistent and compliant burial operations across all MCB locations.

As an experienced and collaborative Burials Coordinator, you will work closely with Operations Managers and frontline teams to ensure burial services are delivered with dignity, professionalism and care while maintaining the highest standards of governance and operational excellence.

This is more than a coordination role. You will be a trusted subject matter expert, providing leadership, guidance and support to operational teams while driving continuous improvement initiatives across burial operations.

In this role, you will:

• Coordinate and oversee burial operations standards across multiple MCB sites.
• Provide expert advice, guidance and support to Operations Managers and cemetery teams.
• Develop, implement and review operational procedures, work instructions and standards.
• Lead training, competency development and operational capability programs.
• Monitor compliance with legislation, policies, procedures and operational requirements.
• Coordinate investigations into incidents, near misses and operational non-conformances.
• Identify operational risks and implement corrective and preventative actions.
• Analyse operational performance and recommend improvements to service delivery.
• Work collaboratively with stakeholders to support consistent customer-focused outcomes.
• Contribute to strategic projects, governance initiatives and continuous improvement programs.

The role offers a unique opportunity to influence how burial services are delivered across Greater Perth while supporting teams that provide an essential service to our community.

This position is based at Karrakatta Cemetery; however, regular travel across MCB's metropolitan cemeteries and memorial parks is required to support operational teams, undertake site inspections, deliver training, and ensure consistent burial standards across all locations.

For more information, please refer to the attached Job Description Form (JDF) and/or contact Justin Ainge, A/Director Operations, on 08 9319 0407 or justin.ainge@mcb.wa.gov.au

There is currently one (1) permanent full‑time position available for immediate filling. This position is based at Karrakatta Cemetery; however, regular travel across MCB's metropolitan cemeteries and memorial parks is required to support operational teams. Applicants assessed as suitable may be considered for future permanent or fixed-term opportunities in this or similar roles for a period of twelve (12) months

About Us

At the MCB, you’ll be part of something bigger than a workplace! Preserving cultural heritage, fostering community connections, and delivering vital public services. We offer a collaborative and inclusive environment where you are recognised, your ideas are valued, and your impact is felt every day. Join us and help shape a legacy that matters. As a self-funded statutory authority, the MCB operates seven cemeteries and memorial parks across Greater Perth.

Our Aspiration: To be a sanctuary for our community, preserving history and culture and providing places for remembrance and connection.

About You

As the successful candidate, you will demonstrate the following:

• Experience coordinating operational functions within a complex service delivery environment.
• Strong knowledge of governance, compliance, risk management and continuous improvement principles.
• Demonstrated experience developing operational procedures, standards and training programs.
• Proven ability to investigate incidents, identify root causes and implement corrective actions.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication skills.
• Well-developed analytical, problem-solving and organisational skills.
• Competency in Microsoft Office applications and operational information systems.
• A commitment to safety, professionalism and delivering high-quality customer outcomes.

Experience in cemeteries, funeral services, local government, operational services, logistics, utilities or similar environments will be highly regarded.

Applying is Easy

Select the ‘Apply for Job’ button and provide the following documents;

1. A current CV of your work history/experience and achievements relevant to this position
2. A cover letter of no more than two [2]-pages addressing the Work-Related Requirements specified in the attached JDF.

Applications close Friday, 31st of July 2026 @ 16.00pm

Other Info You Should Know

• Before applying, we encourage you to contact Justin Ainge, A/Director Operations on 08 9319 0407 or via email justin.ainge@mcb.wa.gov.au to discuss the position and/or answer any questions you may have.
• Applicants will be assessed against allWork-Related Requirements during the selection process.
• Applicants found suitable through this process may be considered for future contract or permanent roles, either in this position or similar ones.
• If you have access needs, require adjustments or support to fully participate in the recruitment process, we encourage you to reach out to the HR Team on (08) 9383 5228 or hr@mcb.wa.gov.au.
• If you are an Aboriginal or Torres Strait Islander person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Equity and Diversity 

The MCB values and celebrates diversity in all its forms. We believe that the best outcomes come from a workplace where different perspectives are welcomed, respected, and encouraged every day. We are committed to building an inclusive and equitable workforce and strongly encourage applications from: people with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, women, young people, people of diverse sexualities and gender identities.

Join us in creating a workplace where everyone feels respected, supported, and empowered to thrive!