Permanent Appointment

The Department
At the Department of Training and Workforce Development we support Western Australia’s training system to develop the skills and capabilities needed to transform lives while creating strong and vibrant businesses, communities, and the economy.

We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders.

Find out more about our work by visiting our website www.wa.gov.au/dtwd 

Leadership for All
Critical to our success in delivering value for the future of Western Australians is the leadership capability of our people. We believe that everyone is a leader, regardless of their role and we are committed to advancing our collective leadership impact by adopting the behaviours and mindsets in Leadership Expectations. 

The Role
The Apprenticeship Support Officer performs various functions relating to the Western Australian Apprenticeship System, in accordance with Part 7 of the Vocational Education and Training Act 1996 (the Act), the associated Regulations and policies, as well as the strategic directions of the Department of Training and Workforce Development.

The Apprenticeship Support Officer provides support to the Apprenticeship Office and the Coordinator Apprenticeship Office where required. This position assists with activities that support stakeholders and performs duties aligned to upholding the integrity of the apprenticeship system in Western Australia. 

The Apprenticeship Office primarily provides an external facing customer service to a range of stakeholders within the apprenticeship system between the hours of 8.30 am and 4.30 pm.

To be successful in this role you will be passionate about providing an outstanding customer service.  You will be an effective team player, ensuring the outcomes of the business unit are consistently met.  You will be able to follow direction as well as use your initiative to achieve set KPIs.  You will ideally have experience in the Vocational Education and Training sector with a focus on apprenticeships and traineeships. You will also possess good communication and organisational skills.

As a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position may be prioritised for appointment. 

Employee Benefits
You will have access to a range of benefits which may include:

• Flexible work arrangements including flexitime and working remotely;
• Flexible leave arrangements, including study leave;
• A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;
• Career and professional development programs and opportunities; and
• Salary packaging options. 

Want to know more?
For full details of the role, eligibility requirements and what we are looking for, read the attached job description and application package. 

If you have any questions about the position, please contact Candice Roberts, A/Coordinator Apprenticeship Officer on (08) 9224 6552 or email Candice.Roberts@dtwd.wa.gov.au

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, including alternate methods of communication, please contact Human Resources via dtwdhr@dtwd.wa.gov.au or via (08) 6551 5071.

How to apply
Applicants are required to apply online and need to submit an application consisting of:

• a comprehensive Curriculum Vitae (CV) or resume, providing sufficient information to enable an assessment of your skills and experience relevant to this role including the suitability requirements listed below and
• a brief covering letter not exceeding two pages, relating your skills and experience to the selection criteria as outlined in attached Job Description Form and the suitability requirements listed below. 

Suitability requirements for this position: 

• Eligibility – eg qualifications
• Pre employment conditions – eg National Police Clearance, Working with Children Check.
• Organisational requirements – eg operational needs such as start date, working at specific worksites, travel.

To submit your application, please click on the Apply for Job button.

If you require assistance or cannot access the attachments, please contact us on (08) 9203 3735.

Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted. 

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months. The Department may conduct further search activities after the closing date, if required, to extend the field of applicants. 

Applications close Tuesday, 28th July 2026 at 4:00pm (WST).