CRVCID No.  739258

This is a Fixed‑Term Full Time role at 1.0 FTE (Full Time Equivalent) for 6 months with the possibility of extension and/or permanency. Part Time hours (0.8 FTE or higher) may also be considered.

About Our Team:

The Child and Adolescent Mental Health Services (CAMHS) in Western Australia offer support, advice and treatment to children and adolescents from birth to 18 years who are experiencing mental health challenges.

About the Role:

CAMHS are seeking to appoint Administrative Assistants who can provide administrative support services to the multi-disciplinary teams within Community CAMHS.

As an Administrative Assistant, you'll be responsible for:

• Managing reception services, ensuring a welcoming and efficient experience for patients, staff, and the public, and handle incoming correspondence via phone, email, and in person, directing and resolving queries appropriately.

Supporting the administration team by actioning routine matters, drafting correspondence, and preparing basic reports.

• Screening and processing incoming correspondence and enquiries (in person, phone, inter‑hospital, public and private), and directing these to appropriate personnel.
• Providing a professional reception service, welcoming visitors and responding to enquiries in a courteous and appropriate manner.
• Transcribing correspondence, memoranda, reports, meeting minutes, and presentations from dictation or draft, including proofreading and editing for accuracy and completeness.
• Coordinating meetings, including room bookings, agenda preparation, and taking minutes as required.
• Establishing and maintaining filing systems (electronic and hard copy).
• Maintaining departmental and other databases and compiling statistical data and reports as required.
• Ensuring timely and accurate data entry across a range of information systems.
• Raising requisitions and ordering stationery, catering, and other supplies as required.
• Facilitating payment of accounts by obtaining invoice authorisation and forwarding for processing.
• Monitoring and arranging maintenance of assets such as printers and office equipment.
• Providing comprehensive administrative support, including transcribing and proofreading documents, preparing reports, and managing filing systems.
• Supporting stakeholder meetings by preparing agendas, taking minutes, and coordinating logistics.
• Ensuring accurate and confidential data entry and reporting using Mental Health Information Systems, maintain departmental databases, and monitor and organize maintenance of office equipment and assets.
• Supporting a safe, high-quality, and family-centered patient care environment, while adhering to relevant policies, procedures, and legislative obligations, and WA Health Code of Conduct and CAHS Vision and Values.
• Participating in continuous quality improvement and professional development, completing mandatory training, and supporting the health service's strategic goals and safety standards.

The ideal candidate will have:

• Demonstrated experience in the provision of administrative services.
• Good interpersonal, verbal, and written communication skills with ability to liaise effectively within a multidisciplinary team.
• Demonstrated ability to undertake duties without direct supervision both dependently and effectively as a member of a team, within a multidisciplinary team environment.
• Demonstrated ability to effectively organise and prioritise activities to meet deadlines and work effectively under pressure.
• Demonstrated experience in in the use of keyboards/personal computer software applications including proficiency with ‘Windows’ based word processing and database software.

CAHS values: To achieve our vision of healthy kids, healthy communities, CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert.

How to apply

We welcome your application via the ‘Apply for Job’ button at the bottom of this page.

Your ability to meet the work-related requirements will be assessed throughout the recruitment process. For your written application please provide the following:

• A current resume which summarises your experience and how you are able to meet the position requirements.
• A written statement addressing Essential Criteria 1, 2, 3, 4, 5 per the Job Description Form, including relevant examples, in no more than 3 pages maximum.

• A statement addressing the following *suitability criteria:
  • Able to work at Warwick CAMHS, noting there is no opportunity to work from home.
  • Available to work during business hours, 8:30 am – 4:30 pm.
  • Able to work at other CAMHS locations as required.
  • Holds a current driver's licence and has access to a vehicle.
  • Available to commence immediately.
• The name, email and contact details of two referees who can be contacted to provide a reference. Referees should include at least one individual who has been or is your direct Line Manager/Supervisor. We will contact you to seek your confirmation prior to contacting your listed referees.

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Role related questions: We encourage you to contact Suzanne Burns – Administration Coordinator via suzanne.burns@health.wa.gov.au and 0404 992 756 with any specific questions related to this role.

*Suitability Criteria: Suitability recognises that there is a range of factors - along with having the skills, knowledge and abilities - that constitute merit. These factors included a person's eligibility, ability to demonstrate the right behaviours, ethical alignment and cultural fit. In addition to the Essential Criteria and Desirable Criteria outlined in the attached Job Description Form, these requirements will also be considered to determine your suitability for the role. 

Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Selection Criteria: Please see the attached Job Description Form. 

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

This position is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at: https://workingwithchildren.wa.gov.au

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within CAHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

Other Conditions: Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities.

In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Support for your interview process

CAHS is committed to ensuring that our interview process meets the access needs of all applicants. If you require any reasonable adjustments to accommodate a disability, enhance access, or support your inclusion and success during the interview, please contact the CAHS Talent Acquisition Team prior to your interview. You can reach the team via CAHS.talentacquisition@health.wa.gov.au or by calling 08 6456 0321. All enquiries will be treated confidentially. 

Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.