Please note that this is a pool recruitment that will operate for 12 months.
JOIN US ON THE DTF JOURNEY!
We are seeking part-time Ticket Sellers to undertake the sale of tour and merchandise products at the unique and historic Fremantle Prison.
We have one vacancy currently and any other applicants found suitable will be recommended to a pool for vacancies arising during the twelve months after a selection is made.
Successful applicants will possess vitality, self-motivation, a genuine interest in others and an ability to work both independently and as part of a team. As a Ticket Seller, you will provide a high level of customer service, with excellent attention to detail. As the initial point of contact, you will welcome visitors and introduce them to an experience they will never forget. An extensive training program will be provided.
Substantive Equality Statement
The Department will work towards breaking down barriers for all West Australians. This will be achieved through eliminating all forms of discrimination in the provision of our service delivery.
We embrace diversity as we believe the best products and services come from a workplace in which varied viewpoints are welcomed and encouraged.
Job Description
Sells tickets and gift shop merchandise to customers, takes tour bookings and answers general enquiries in a respectful and sensitive manner to provide quality customer service at all times at one of Western Australia’s most unique visitor attractions.
Selection Criteria
Essential
· Ability to interact with customers and fellow employees in a consistently friendly, courteous and professional manner.
· Well developed communication skills that demonstrate appropriate methods and adaptability to face to face and telephone contacts.
· Demonstrated experience in cash handling and transaction processing using a variety of technologies including touch screen displays, cash registers, EFTPOS terminals and ticket printers.
· Experience in the use of computer applications to produce documents and spreadsheets.
Desirable
· Multi lingual capability.
· Interest in and knowledge of Western Australian history and heritage.
· Knowledge of the tourism facilities and features in Fremantle and Perth.
For Further Job Related Information
Please contact Olivia Ansell 9336 9217. (Not to be contacted for Job Application kits).
Application Instructions
The Applicant Information Kit, Job Description Form, Criminal Record Screening Consent Form and Application for Advertised Vacancy Forms are attached below. Alternatively, please phone (08) 6211 8111 to obtain an Application Kit. We ask that you address each selection criteria and submit together with a detailed CV in no more than 2 pages.
Successful candidate/s will undergo criminal screening checks prior to recommendation for employment.
Applications can be forwarded by:
Email to: jobs@bmw.wa.gov.au
By post to: CONFIDENTIAL – ADVERTISED VACANCY, Building Management and Works, Locked Bag 44, Cloisters Square WA 6850.
In person: Seal your envelope, address it to the Human Resource Consultant, mark it ‘CONFIDENTIAL ADVERTISED VACANCY DTF’ and deliver to Building Management and Works, Level 2, 565 Hay St, Perth. Please ask to have your application date stamped.
Trial Four Day Breach Period
Department of Treasury and Finance is trialling a four day breach period. You will be notified via email as to the breach period dates, at which time you are encouraged to seek feedback about your application. To assist us with this trial please ensure you supply an email address for notification.
For more information about the 4 day breach claim, please visit
http://www.opssc.wa.gov.au/Public_Sector_Standards_(HRM)/Information_about_lodging_a_breach_claim/Four_day_breach_claim_period.php
CLOSING DATE: Thursday, 18 March 2010 at 11:45pm Late and proforma applications will not be accepted.
