Permanent Appointment
R2019/194-002
As part of our strategy to increase the diversity of our workforce, Aboriginal Australian people are strongly encouraged to apply for this job and applications will be primarily considered in accordance with Section 51 of the Equal Opportunity Act 1984.
We are looking for a suitably experienced person to fill the role of Customer Support Officer for the Fleet and Equipment Services Branch. This position is responsible for controlling visitor and contractor access to the O’Connor site; receiving all incoming phone calls, including calls for the vehicle fault line; coordinating FES Facility maintenance repairs and periodic works; undertaking minor procurement and financial processing, in addition to providing executive support to the Branch Manager. This position is part of a small multi skilled team who work together to support the whole branch. The position will be located at 23 Bowen Street, O’Connor.
The successful applicant will be required to have the following skills/attributes.
ESSENTIAL PRE-REQUISITE
- Intermediate to advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook) and Internet research skills with the ability to apply to various tasks.
- Current Driver's License - C-A (minimum) or C (preferable).
ESSENTIAL
- Experience in office administration and computer systems including word processing, spreadsheets, databases and the internet.
- Knowledge of accounting and purchasing systems including accounts payable practices and procedures.
- Sound verbal and written communication and interpersonal skills as well as the ability to provide excellent customer service.
- Sound administration, planning and organisational skills.
- Ability to work effectively in a team environment.
APPLICATION INSTRUCTIONS
All applications are submitted online. Simply select 'Apply for Job', located at either the top or bottom of this screen and follow the instructions.
To apply for this position, please submit the following:
- A covering letter of no more than 2 pages outlining how your experience, skills and abilities meet the essential criteria
- A resume that clearly demonstrates and highlights your experience and achievements relevant to the advertised role
- The names of two (2) referees who can attest to your suitability for this role
Please note: Do not leave your application until the last moment as lodgment is system generated and any submission on or after 16:00 (WST) 6 September 2019 will be rejected.
FURTHER INFORMATION
For additional information about the job please contact Marisa D'Antuono-Leone by telephone on (08) 9337 0647 or by email: Marisa.D'Antuono-Leone@dfes.wa.gov.au
NATIONAL POLICE CERTIFICATE
A condition of employment for new employees of DFES is that a current National Police Certificate (less than 3 months old) is provided prior to commencement.
EMPLOYMENT CONDITIONS AND ADDITIONAL INFORMATION
DFES is an emergency services organisation and all employees may be required to work business hours or outside of normal business hours to assist with emergencies.
ELIGIBILITY TO APPLY
You must be an Australian Citizen or hold permanent residency.
ABOUT US
As Western Australia’s leading hazard management agency, the Department of Fire and Emergency Services performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.
Our volunteers are the biggest workforce of our organisation and play an important role in keeping our community safe. DFES recognises the critical role our volunteers play and the positive impact they make to the community. Supported by this extensive network of volunteers and career workers, DFES works together with the community and government to prevent, prepare for, respond to and recover from a diverse range of emergencies.
DFES is committed to building a diverse workforce and strongly encourages Aboriginal people, young people, people with disabilities, people from culturally diverse backgrounds and women to apply.