The Rottnest Island Authority proudly takes responsibility to protect and manage the stunning, special and unique Class A Reserve, Rottnest Island in Western Australia.
Similar appointments may be made from this process in locations throughout Western Australia within a 12 month period to positions that may be permanent or contract, including contract appointments with the possibility of subsequent permanency.
THIS IS A PERMANENT, FULL-TIME POSITION
APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 31 AUGUST 2018
Job Description
Provide leadership of RIA’s commercial operations across the Islands Visitor Centre, Reservations and Pedal and Flipper (and Moorings) Business Units, and direct more broadly product, service and experience offerings to deliver an exceptional level of visitor experience, commercial revenues, destination-based outcomes and drive efficiencies in operations.
The position will maximise current offerings, and take a leading role in developing product, service and experience offerings, and will partner with industry and commercial providers to grow and attract commercial opportunities to improve visitor satisfaction that create improved yield and value for the RIA and enhance visitor experiences, to ensure Rottnest Island is recognised as a “must-see” tourist destination
Selection Criteria
Applicants should address the following eight (8) criteria including, where possible, the desirable criterion. These should be addressed in no more than five (5) pages in total.
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Experience in developing and executing go-to-market tourism products and experiences to generate and maximise commercial revenue, and improve visitation and satisfaction.
- Detailed understanding of marketing principles and demonstrated experience in the implementation of these principles.
- Detailed knowledge and experience of global distribution networks including global travel industry structures, digital distribution and non-traditional partnerships.
- Successful track record in driving and managing significant revenue generating activities, preferably including high profile visitor services, reservations and retail activities.
- Well-developed research, conceptual and analytical skills which have been applied in a commercial operations and marketing environment.
- High level interpersonal, communication, public speaking skills and proven ability to undertake negotiations with representatives at all levels from private and government organisations and the tourism and travel industry.
- Strong leadership skills and proven ability to develop business plans and manage budgets.
- Tertiary degree in marketing, business or tourism management is preferred. (Desirable)
Note: In accordance with relevant legislation and departmental policy, the successful applicant will be required to possess or obtain a current and satisfactory National Police Check prior to commencement.
For the full role description, including detailed responsibilities and a full list of criteria including those that are not required to be addressed in the application please refer to attached Job Description below.
For Further Job Related Information: Please contact Ms Michelle Reynolds on (08) 9432 9330, or for further information about the Rottnest Island Authority please visit www.rottnestisland.com.
Application Instructions:
Applicants should submit a written response addressing the above eight (8) requested criteria (in no more than five (5) pages) together with a covering letter and current resume. Failure to do so may jeopardise the selection panel’s ability to make an assessment of your application.
For detailed assistance to ensure that you submit all of the required and appropriate information in your application, please ensure that you read the attached Job Application Kit carefully. All documents attached with your application must be in Word or PDF format.
No late or proforma applications will be accepted.
To avoid last minute congestion of the system, please endeavour to submit your application well before the closing time.
Applicants are encouraged to apply online.
A search for additional applicants may be conducted for this position where necessary in order to provide a more diverse and/or competitive field.
Substantive Equality Statement
Rottnest Island Authority supports and values diversity and aims to build a workforce that is representative of the community we live in. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse background and people with disabilities.