The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.
The Role
We are seeking to create a pool of suitably qualified Central Monitoring Room (CMR) Operators. These roles primarily operate CCTV cameras and other CMR equipment to improve safety and security for Transperth services. This includes security and surveillance in relation to railway stations, adjoining car parks and Public Transport Authority (PTA) property. This role also provides information and advice to people calling the CMR and sometimes in emergency situations.
We are looking for applicants who have a considerable understanding of emergency procedures within an operational environment and contemporary customer service techniques and principles. You will need to have excellent manual dexterity and hand-eye co-ordination to operate Pan, Tilt and Zoom (PTZ) cameras and tracking equipment. We also need people who can understand and apply written and verbal instructions including documented operating procedures, equipment manuals and Code of Conduct.
There is a requirement for these positions to work shift work and/or weekend work as required on a 24 hour, 7 day roster.
We currently have one permanent full time position. Other suitable applicants will be placed in a pool from which appointments will be made as vacancies arise over the next twelve (12) months.
Further Information
For further information about this position, please refer to the attached JDF. You can also gain more detailed information on the roles and responsibilities by contacting Damian Ford, Central Monitoring Room Coordinator on (08) 9326 3980.
Alternatively, for more information about the PTA, please visit our website at www.pta.wa.gov.au.
How to Apply
Applicants are requested to provide the following:
- A current CV with two work related referees; and
- A written application addressing the following two (2) work related requirements in no more than three (3) pages:
- Job Specific; and
- Computer Literacy.
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no late or pro forma applications will be accepted.
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