THE ROLE
The False Alarm Administrator is responsible for the administration of the false fire alarm fee process as well as providing quality assurance for false fire alarm reports, maintaining appeals registers, making recommendations for consideration and collating and reporting on statistics. They will also be required to provide advice and respond to enquiries from internal and external stakeholders regarding false fire alarms fees.
ESSENTIAL CRITERIA
- Knowledge of and experience using databases.
- Excellent interpersonal and communication skills with the ability to effectively resolve conflict.
- Demonstrated ability to understand concepts and use analytical and problem solving skills to undertake low level investigations.
- Sound organisational skills with the ability to manage a variety of tasks to achieve outcomes.
- Demonstrated ability to understand and apply relevant Acts and Regulations.
FOR FURTHER JOB RELATED INFORMATION
We encourage you to contact Stephen McClelland for additional information about the job by telephone on (08) 9395 9509 or by email Stephen.Mcclelland@dfes.wa.gov.au
Please note that any contact with DFES during the selection process may form part of the applicant assessment.
APPLICATION INSTRUCTIONS
Applicants must apply online, using the 'Apply for Job' button at the top/bottom of the screen.
To apply for this position, please submit the following:
- A cover letter, no more than 3 pages addressing the selection criteria found in the JDF;
- Your current comprehensive resume that clearly demonstrates your experience working within a similar role; and
- The names of two (2) referees who can attest to your suitability for this role.
Your referees may be contacted at various stages in the selection process so if you have any concerns about us contacting them, please advise us when you apply.
*Please note proforma or late applications will not be accepted.
Please do not leave emailing your application to the last minute as during peak times this may cause your application to be received after the closing timeand result in it being omitted from the selection process.
OUT OF HOURS STATEMENT
DFES is an emergency services organisation and all employees may be required to work business hours or outside of normal business hours to assist with emergencies.
ELIGIBILITY TO APPLY
As this is a permanent position, you must be an Australian Citizen or hold permanent residency (please provide proof with application) to be eligible for this position.
NATIONAL POLICE CLEARANCE
A condition of employment with DFES is that a satisfactory and current National Police Certificate (less than 12 months old) is provided prior to commencement.
ABOUT US
As a Western Australia leading hazard management agency, the Department of Fire and Emergency Services performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.
Supported by an extensive network of volunteers and career workers, DFES works together with community and government to prevent, prepare for, respond to and recover from a diverse range of emergencies.